Vandana Pasupureddi
FRONT OFFICE ASSOCIATE
Srikakulam
Summary
Seeking a position of a Guest Relation Executive wherein my extensive customer service skills will prove beneficial towards the growth of the organization.
Overview
1
1
year of professional experience
3
3
Language
Work History
Trainee Guest Relation Executive
ITC Welcome hotel Grandbay
Visakhapatnam
01.2016
Guest Relation Executive
ITC Welcomhotel Devee Grandbay
Visakhapatnam
10.2016 - 11.2017
- Performs the tasks of responding to the queries and request of guests and clients
- Handles the responsibilities of managing guest relation activities of the organization
- Coordinates with the request of guest to other departments like housekeeping and pantry
- Responds as well as solves different complaints of guest
- Performs the tasks of attending as well as answering incoming and outgoing call
- Transfers respective calls to the concerned person of the departments
- Helping the reception in check-in and check-out
- Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
- Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
Education
Bachelor of Science -
B.R. Ambedkar University
Diploma - Aviation
Intermediate - undefined
IPE
SSC - undefined
ZPH School
Skills
More than one-year progressive experience in handling customersundefined
Timeline
Guest Relation Executive
ITC Welcomhotel Devee Grandbay
10.2016 - 11.2017
Trainee Guest Relation Executive
ITC Welcome hotel Grandbay
01.2016
Bachelor of Science -
B.R. Ambedkar University
Diploma - Aviation
Intermediate - undefined
IPE
SSC - undefined
ZPH School
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