A creative and enthusiastic professional working on ServiceNow. My expertise includes managing Incident, Problem, Change, and Knowledge Management, as well as developing workflows using Flow Designer and Workflow Editor. I have also worked on server-side and client-side scripting and created and configured service catalogs. Additionally, I have contributed to various other projects and initiatives, enhancing overall system functionality and operational efficiency. Translating business requirements into technical and functional specification, Collaborate with stakeholders to prioritize and define features, enhancements, and system integrations . Perform gap analysis to identify areas where ServiceNow can add value , Ensure effective implementation and integration by working closely with technical teams , Coordinate testing activities, supporting users, and driving bug fixes.
Academic work done:
1. Thesis:- An Effective Virtual Machine Migration Technique For Underutilized VM'S. Masters thesis on cloud computing platform in which work was done in order to reduce the energy consumption and to boost up the performance of the system.
2. Project:- Scheduling of cloudlets using shortest job First Algorithm in cloud computing A major project that manages the scheduling associates. When the CPU is available, it is assigned to the process that has the smallest next CPU burst.
3.Project :- Travel and Tourism A major project in which you can book your available travel destinations and can book the hotels and the complete package for the days you want.