ASHU SAIN
New Delhi
Summary
Dynamic Senior Project Manager with established expertise at Teleperformance India Pvt Ltd, excelling in Agile project management and stakeholder collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Teleperformance India Pvt Ltd
Gurgaon
03.2023 - 01.2025
- Orchestrated large-scale system integrations and digital transformations, delivering high-impact technology solutions that enhanced operational efficiency and business performance.
- Spearheaded change management initiatives, guiding stakeholders through process transitions and system upgrades to minimize resistance and maximize adoption.
- Directed vendor and third-party partner management, negotiating contracts, monitoring performance, and ensuring timely, quality deliverables aligned with project requirements.
- Led strategic project portfolio reviews, prioritizing initiatives based on business impact, resource availability, and ROI to support executive decision-making.
- Implemented project governance and compliance standards, ensuring alignment with internal policies, regulatory requirements, and industry best practices.
- Utilized advanced project management tools and reporting systems (e.g., JIRA, MS Project, Confluence, Power BI) to enhance visibility, track KPIs, and enable data-driven decisions.
- Facilitated stakeholder workshops and steering committee meetings, providing critical insights, managing expectations, and driving consensus on key project decisions.
Project Manager
FIS Global PVT Ltd
Gurgaon
11.2021 - 12.2022
- Oversaw the entire project lifecycle, including defining project scope, identifying potential risks, and keeping track of successfully delivered projects.
- Collaborated with the Data Analytics team to develop Power BI dashboards, streamlining reporting and driving cost savings through automation.
- Facilitated the collection, analysis, and evaluation of project/program performance against defined objectives and outcomes by preparing and delivering comprehensive weekly progress reports to stakeholders.
- Led the creation of key project artifacts-including charters, status reports, and executive presentations-while driving on-time delivery through Agile frameworks such as Scrum.
- Documented lessons learned from each project in order to optimize future processes.
- Identified potential risks and developed strategies for mitigating them.
Project Manager
AO Software Solutions
Delhi
11.2016 - 11.2021
Project Manager
Training Sharp Education PVT Ltd
Noida
10.2013 - 10.2016
System Analyst
Intense Technologies
Secunderabad
01.2012 - 09.2013
Technical Support Engineer
IBM India PVT Ltd
Gurgaon
01.2010 - 12.2012
Education
B. Tech - Metallurgical Engineer
VNIT
Skills
- Agile project management
- Stakeholder engagement
- Risk assessment
- Software development lifecycle
- Change implementation
- Product strategy
- Project management office
- Digital transformation
- Delivery oversight
- Scope definition
- Lean Six Sigma
Certification
- PMP Certified
- Prince 2 Certified
- Lean Six Sigma Certified
- ITIL 4 Certified
Languages
English, Advanced
Timeline
Senior Project Manager
Teleperformance India Pvt Ltd
03.2023 - 01.2025
Project Manager
FIS Global PVT Ltd
11.2021 - 12.2022
Project Manager
AO Software Solutions
11.2016 - 11.2021
Project Manager
Training Sharp Education PVT Ltd
10.2013 - 10.2016
System Analyst
Intense Technologies
01.2012 - 09.2013
Technical Support Engineer
IBM India PVT Ltd
01.2010 - 12.2012
B. Tech - Metallurgical Engineer
VNIT