Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Timeline
Generic
Vandana Sharma

Vandana Sharma

Gurgaon

Summary

Results-driven Sr. Business Manager at Meraqui Venture Pvt Ltd.

Expert in formulating and executing growth strategies for financial gains and
enhanced customer satisfaction. Conducts extensive market research, arranges business meetings, and promotes products/services effectively. Ensures legal compliance in sales contracts and maintains meticulous records for insightful business analysis. Provides reliable after-sales support, builds lasting client relationships, and mentors entry-level staff. Proactively qualifies leads, initiates contact with potential clients, and identifies needs for tailored solutions.

Overview

11
11
years of professional experience

Work History

Senior Business Manager

Meraqui Venture Pvt Ltd
Gurgaon
02.2024 - Current
  • Developing a network of industry contacts that resulted in new business opportunities
  • Conducted market research to identify new customer segments and develop strategies to target them
  • Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service
  • Identify and pursue new business opportunities and clients in need of recruitment services.
  • Build and maintain strong relationships with existing clients to ensure repeat business and understand their staffing needs.
  • Negotiate contracts, fees, and terms with clients to secure long-term partnerships.
  • Business Development: Strong skills in identifying new opportunities and growing the client base.
  • Relationship Building: Proficiency in maintaining and strengthening client relationships.
  • Financial Acumen: Understanding of budgets, forecasting, and profit margins.
  • Recruitment Expertise: Deep knowledge of recruitment processes, market trends, and client needs.

Senior Business Development Manager

Peel-Work Pvt Ltd
Gurgaon
02.2023 - 01.2024
  • Formulate and execute a growth strategy focused on
  • achieving both financial gains and customer satisfaction.
  • Conduct extensive research to identify new markets and analyze customer needs to stay ahead of industry trends.
  • Arrange and conduct business meetings with prospective clients to discuss and showcase the company's products/services.
  • Promote the company's products/services, addressing and predicting clients' objectives to meet their specific needs.
  • Prepare sales contracts, ensuring strict adherence to legal rules and guidelines to protect the interests of the company.
  • Maintain meticulous records of sales, revenue, invoices, and other pertinent data for effective business analysis.
  • support to enhance customer satisfaction and loyalty.
  • Build and nurture long-term relationships with new and existing customers, fostering a positive and enduring partnership.
  • Mentor and develop entry-level staff, transforming them into valuable and effective salespeople.
  • Qualify leads generated from marketing campaigns, initiate contact with potential clients through cold calls and emails, and identify client needs to suggest appropriate products/services.

Team Lead

Workex Solutions Pvt Ltd
Gurgaon
10.2021 - 09.2022
  • Efficiently managed day-to-day operations, ensuring the delivery of exceptional service to customers.
  • Led and mentored a team of 12, fostering a collaborative and high-performance work environment.
  • Managed complex customer complaints, providing smart solutions for continued satisfaction and loyalty.
  • Inspired teams to achieve or exceed goals through regular motivation, loyalty incentives, and team-building activities.
  • Monitored operations to ensure adherence to procedures and achievement of defined Key Performance Indicator (KPI) targets.
  • Managed end-to-end candidate hiring processes, including shortlisting, interviewing, and onboarding.
  • Presented proposals and managed client meetings, contributing to key account management.
  • Demonstrated high proficiency in MS Office, MS Excel, Naukri.com, LinkedIn, and MonsterIndia.
  • Consulted with clients on job specifications, understanding hiring goals, and recommending suitable candidates.
  • Coordinated the offer process, answering candidate questions, and ensuring a smooth transition.

Team Head -HR

RSV Group of consultancy
Gurgaon
07.2018 - 08.2021
  • Developed and executed strategies to enhance departmental presentation and uphold quality standards.
  • Collaborated with team members to formulate budgets and implemented measures to enhance departmental revenue.
  • Ensured payroll accuracy through the implementation of specific checklists and quality review processes.
  • Successfully met budget targets through responsible planning and strategic resource allocation.
  • Promoted a safe working environment by implementing regulatory standards, policies, and guidelines.
  • Resolved customer queries and problems through effective communication and providing step-by-step solutions.
  • Sourced candidates through social media platforms, validating their suitability for available positions.
  • Managed the interview process on behalf of clients and candidates, ensuring confidentiality is maintained with both parties.

Assistant HR Manager

Vedas Info Pvt Ltd
02.2014 - 01.2018
  • Screened, interviewed, and hired candidates, ensuring a seamless recruitment process.
  • Implemented effective strategies to attract and select top talent, contributing to the company's growth and success.
  • Identified and resolved complex strategy problems, mitigating potential negative impacts on management and business operations.
  • Demonstrated a proactive approach in addressing challenges and ensuring the overall efficiency of
    the organization.
  • Compiled and updated employee files in both electronic and paper formats, maintaining accurate and up-to-date records.
  • Ensured compliance with relevant laws and regulations, creating a streamlined and organized documentation system.
  • Stayed abreast of current HR trends and industry best practices.
  • Applied this knowledge to enhance organizational processes, ensuring adherence to quality standards.
  • Collaborated with department managers to identify and address workforce needs.
    Facilitated effective communication between departments to optimize staffing levels and support overall organizational goals.
    Designed and updated training manuals, materials, and presentations aligned with organizational objectives.
  • Played a key role in the development and implementation of training programs, enhancing employee skills and performance.
  • Demonstrated commitment and dedication during the period of employment from February 2014 to January 2018.

Education

PGDHR Management, HR -

IMT
Ghaziabad
01.2009

Bachelor of Science in ZOOLOGY, CHEMISTRY -

Bundelkhand University
Jhansi, UP
01.2006

Skills

  • Revenue growth strategies
  • Sales and results-focused
  • New Client acquisition
  • Proposal presentations
  • Key account management
  • Contract Management
  • Client Relationship Management
  • Data Confidentiality
  • Negotiation
  • Team Building and Leadership
  • Lead Generation
  • Social Media Promotion
  • CRM Software
  • Recruitment strategies
  • Volume hiring
  • Resource planning
  • Interviewing techniques
  • Applicant tracking
  • Corporate Communications

Languages

Hindi
First Language
English
Proficient (C2)
C2

Disclaimer

I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.

Timeline

Senior Business Manager

Meraqui Venture Pvt Ltd
02.2024 - Current

Senior Business Development Manager

Peel-Work Pvt Ltd
02.2023 - 01.2024

Team Lead

Workex Solutions Pvt Ltd
10.2021 - 09.2022

Team Head -HR

RSV Group of consultancy
07.2018 - 08.2021

Assistant HR Manager

Vedas Info Pvt Ltd
02.2014 - 01.2018

PGDHR Management, HR -

IMT

Bachelor of Science in ZOOLOGY, CHEMISTRY -

Bundelkhand University

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Vandana Sharma