Epicor
Vandana Shikha Singh
Business Analyst
Gurugram
Summary
Results-driven Business Analyst with over 4 years of experience in ERP implementation (Epicor/SAP), manufacturing analytics, and business reporting. Proven ability to translate business needs into technical solutions through cross-functional collaboration, data visualization, and process optimization. Seeking to leverage ERP and reporting expertise in a global business analytics role. Business consultant with a track record of driving strategic initiatives and delivering impactful solutions. Adept at analyzing business processes, identifying growth opportunities, and implementing effective strategies. Strong focus on team collaboration and achieving results, with a flexible approach to dynamic business environments. Skilled in project management, data analysis, and stakeholder engagement. Known for reliability and adapting to changing needs.
Overview
4
4
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Business Consultant
Corporateserve Technologies
04.2023 - Current
- Led full-cycle Epicor Kinetic implementations across 8+ manufacturing clients
- Delivered BRDs aligned with operational requirements and system capabilities
- Trained 30+ users on ERP functionalities and analytics tools
- Conducted detailed business process analysis to identify functional requirements and improve system performance.
- Collaborated with cross-functional teams to design and implement solutions that addressed client needs and enhanced operational efficiency.
- Provided ongoing support to clients during system implementation, troubleshooting issues, and ensuring seamless transition to new solutions.
- Acted as a liaison between technical teams and clients, translating complex technical concepts into clear business language to drive project success.
- Automated sales & production dashboards using Power BI and Excel
- Integrated third-party MES systems via APIs for real-time data insights
- Utilized data analytics tools to assess performance metrics, enabling clients to make informed decisions based on real-time insights.
- Implemented change management strategies that supported client transitions, minimizing disruption while maximizing adoption of new processes.
Engineer - III (Quality Systems)
Tata Electronics
08.2021 - 01.2023
- Company Overview: Client: Apple
- Strengthened quality documentation (WI, SOPs) and ensured inspection readiness
- Trained inspection teams on technical standards and measurement procedures
- Supported in-house software development for automated quality reporting
- Client: Apple
Education
B.Tech - Mechanical Engineering
C.V. Raman Global University
Diploma - Mechanical Engineering
Rourkela Institute of Technology
Skills
- Skilled in Epicor implementation
- Strategic planning
- MES implementation expertise
- Configure price quote expertise
- Mobile inventory management
- SAP software proficiency
- KPI Tracking
- Sales Forecasting
- Stakeholder Management
- Business process reengineering
- Training Delivery
- Documentation
Certification
ERP Analytics & Reporting (Internal Training)
Project Highlights
- Customized dashboards for sales performance, inventory aging, SG&A analysis
- Reduced manual reporting by 60% through Power BI automation
- Supported SAP integration and reporting during rollout projects
- Developed documentation and conducted workshops for smooth ERP adoption
Software
SAP
Timeline
Business Consultant
Corporateserve Technologies
04.2023 - Current
Engineer - III (Quality Systems)
Tata Electronics
08.2021 - 01.2023
Diploma - Mechanical Engineering
Rourkela Institute of Technology
B.Tech - Mechanical Engineering
C.V. Raman Global University
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