Vandana Vishwakarma
Technical Application Specialist
BANGALORE
Summary
Results-driven Technical Application Specialist with over two years of hands-on experience in Next Generation Sequencing (NGS), real-time data analysis, and cloud-based platforms. Currently supporting Oxford Nanopore Technologies by delivering expert technical assistance in real-time sequencing workflows, customer training, data interpretation, and troubleshooting. Complemented by a USA-accredited Advanced Post Graduate Diploma in Pharmaceutical Business Analytics, enabling effective integration of biotech innovation, data-driven decision-making, and client-focused solutions to achieve optimal outcomes.
Overview
2
2
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Lead Associate (Technical Application Specialist - ONT)
WNS Global Services Pvt. Ltd.
Bengaluru
08.2024 - Current
- Functioning as a Technical Application Specialist, focusing on nanopore technologies for Oxford Nanopore Technologies.
- Delivered expert technical support for nanopore sequencing applications, with a focus on data interpretation using the EPI2ME and Dorado platforms.
- Diagnosed and resolved issues related to EPI2ME and Dorado, ensuring smooth data analysis workflows and accurate sequencing basecalling (FAST, HAC, and SUP) results.
- Diagnosed and resolved flow cell-related issues across MinION, Flongle, PromethION, and GridION platforms, ensuring optimal sequencing performance.
- Troubleshoot hardware and connectivity challenges involving devices such as MK1B, MK1D, MK1C, and GridION.
- Provided technical support for MinKNOW software, addressing run failures, device connectivity, and sequencing interruptions.
- Delivered end-to-end solutions for ONT users, enhancing data quality, and workflow efficiency.
- I received recognition twice, with a maximum rating of 4, exceeding performance.
- Employee of the Month for August 2025 and December 2025.
Process Associate (Deal Strategy Analyst- Google)
HCL Technologies Ltd.
Gurugram
12.2023 - 08.2024
- Managed contract processes for Google Cloud Platform, acting as a Deal Strategy Analyst for Google.
- Managed over 150 tasks per month, with 98% accuracy.
- Oversaw contract management activities for Google Cloud Platform, ensuring compliance with specifications.
- Coordinated with stakeholders to facilitate contract negotiations and amendments.
- Monitored and reported on contract performance metrics, identifying areas for improvement.
Education
Advanced Post Graduate Diploma - Pharmaceutical Business Analytics
Cliniminds
Virtual 01.2026
Bachelor of Technology - Biotechnology
Meerut Institute of Engineering and Technology
Meerut, India06.2023
Skills
- Data analysis using EPI2ME and Dorado
- Bioinformatics analysis
- Cross-functional Communication and Problem-solving under Time Constraints
- Experienced with ONT devices (MK1B, MK1C, MK1D, GridION, PromethION)
- SQL data analysis
- Proficient in Python
- Data visualization tools ( Power BI, Tableau)
- Clinical trial management
- Basic proficiency in SAS
- Proficient in MS Word, Excel, and PowerPoint
Certification
Genes and the Human Condition (From Behavior to Biotechnology) - University of Maryland
TRAINING
Technical Application Scientist - Oxford Nanopore Technologies (Onsite-Singapore February 2025)
Received hands-on training and developed expertise in Next Generation Sequencing (NGS), including library preparation protocols, Oxford Nanopore Technologies devices (MinION, Flongle, PromethION), and bioinformatics platforms such as EPI2ME and Dorado for real-time data analysis and interpretation.
INTERNSHIP
Intern - Indian Institute of Technology, Guwahati (Jun 2022 - Aug 2022)
- Focused on the design and creation of a device for rapid bilirubin detection in a clinical setting.
- Engineered a point of care testing device specifically for bilirubin measurement.
- Conducted extensive testing to ensure device accuracy and reliability.
- Collaborated with a team to refine device specifications and functionality.
- Documented design processes and results for future reference and development.
Timeline
Lead Associate (Technical Application Specialist - ONT)
WNS Global Services Pvt. Ltd.
08.2024 - Current
Process Associate (Deal Strategy Analyst- Google)
HCL Technologies Ltd.
12.2023 - 08.2024
Bachelor of Technology - Biotechnology
Meerut Institute of Engineering and Technology
Advanced Post Graduate Diploma - Pharmaceutical Business Analytics
Cliniminds