Vandhana Menon
Bengaluru
Summary
Results-oriented professional with expertise in project facilitation, client engagement, and content creation. Proven ability to manage end-to-end operations and foster collaboration among teams while maintaining strong client relationships. Dependable and creative, with a solid foundation in communication and a commitment to addressing real-world challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Project Facilitator
91social
Bengaluru
07.2024 - Current
- Collaborated cross-functionally with tech and non-tech teams to deliver on complex project timelines and goals.
- Tracked KPIs and created performance dashboards using Google Sheets and Excel.
- Created knowledge management documentation and learning assets to streamline onboarding and process training.
- Used agile methodologies to coordinate sprints and improve delivery cycles.
- Facilitated team meetings to discuss project updates and address challenges.
- Implemented feedback mechanisms to improve team communication and workflow efficiency.
- Resolved conflicts between stakeholders in a timely manner while maintaining positive relationships.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Parent Relations Executive
TCIS
Bengaluru
12.2023 - 04.2024
- Led strategic planning initiatives to enhance operational efficiency at TCIS.
- Collaborated with academic departments to streamline admission workflows.
- Assisted in the development of promotional materials for recruitment efforts.
- Cultivated relationships with stakeholders including parents, teachers, administrators.
- Facilitated training sessions for faculty on new software tools and systems.
- Facilitated communication between executives and staff to enhance operational efficiency.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Led initiatives to improve customer service levels throughout organization.
Content Writer
Freelance
Tiruppur
02.2022 - 11.2023
- Managed multiple projects simultaneously while meeting tight deadlines.
- Edited and proofread written materials to ensure clarity and accuracy.
- Developed content strategies aligned with company's brand voice and objectives.
- Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
- Presented ideas and storyboards to clients.
Education
Bachelor of Arts - BA - English Literature
Sri Krishna Arts And Science College
Coimbatore01.2022
Higher Secondary (12th) - Arts
KMC Public School
Tirupur01.2019
Skills
- Market research
- Client relationship management
- Proposal development
- Cross-functional collaboration
- Project coordination
- Team facilitation
Certification
- Introduction to Psychology
- Positive Psychology: Martin E. P. Seligman's Visionary Science
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Project Facilitator
91social
07.2024 - Current
Parent Relations Executive
TCIS
12.2023 - 04.2024
Content Writer
Freelance
02.2022 - 11.2023
Bachelor of Arts - BA - English Literature
Sri Krishna Arts And Science College
Higher Secondary (12th) - Arts
KMC Public School