Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Vice President, Operations
Cloudify Technologies Private Limited
Hosur
07.2022 - Current
Spearheaded strategic planning initiatives, driving operational optimization, efficiency, and business growth Provided visionary leadership and guidance to the operations team (Home Chef, Delivery and Customer Relationship), ensuring seamless execution of operational plans aligned with company goals Led process improvement initiatives, resulting in streamlined operations in terms of Home Chef sourcing, retention, delivery cost reduction, and improved Customer satisfaction Oversee end-to-end supply chain operations, including procurement, inventory management, and logistics, ensuring timely delivery of products and services
Developed and monitored key performance indicators (KPIs) to assess operational team performance, implementing corrective actions to achieve sales targets
Successfully managed operational budgets, optimizing expenses and implementing cost-saving measures while maintaining quality and customer satisfaction
Fostered cross-functional collaboration with sales, marketing, finance and engineering departments, aligning operational strategies and driving organizational cohesion
Built and nurtured a high-performance operations team through effective recruitment, training, and mentorship programs
Proactively identified operational risks, implementing robust strategies to mitigate them and ensure compliance with regulations and industry standards
Established and maintained rigorous quality control processes to uphold product and service excellence.
HR Executive
Sundram Fasteners Ltd
Chennai
08.2016 - 02.2018
Learning & Development
Career Competency Review assessment process driven through Functional heads to identify training needs for team members
Ensure CCR completed as per corporate timelines
Identify training needs based on CCR outcome to address competency gap
Circulation of monthly calendars to employees & responsible to make all employees enroll for the training programs as suggested by their reporting officers
Training completion status monitored and communicated to Functional heads to review with team members
Organized training program E2E for both Internal & External Classroom trainings
Identification of Internal & External trainers
Review and evaluate training effectiveness (Training –feedback Analysis)
Recruitment & On-boarding
Co-ordinated Preliminary screening & shortlisting of the candidates
Interview scheduling and ensure participant availability for interview
Pre-onboarding coordination and support to candidates and departments
Initiating the system trigger for the smooth onboarding process
Conducted Exit Interview to identify improvement points of Policy & Processes and share with management
Administrative & Operational Tasks
PF settlement procedure & UAN activation for employees
Maintained Employee personal details database
Track employee attendance & report department heads on weekly/Monthly basis
Co-ordinated for annual medical checkup for employees
Conducted survey with employees and shared feedback with management for Improvement & effective results
Education
Master of Business Administration - HR & Marketing
Rajalakshmi Eng, College
01.2014 - 04.2016
Bachelor of Science - Computer science
Anna Adarsh College for Women
01.2011 - 04.2014
Skills
Product Developmentundefined
Accomplishments
Paper Published:“Relationship between job satisfaction and employee turnover in IT organizations”, International journal on global business management and research, volume 4 issue 1st August, page no:62-69.
Timeline
Vice President, Operations
Cloudify Technologies Private Limited
07.2022 - Current
HR Executive
Sundram Fasteners Ltd
08.2016 - 02.2018
Master of Business Administration - HR & Marketing
Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)Network Engineer at EQL FINANCIAL TECHNOLOGIES PRIVATE LIMITED (Formerly name of INDIAFILINGS PRIVATE LIMITED)
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited