VANESSA D'SOUZA

• Proof read Reconciliation and financial statements as well as encode check review.
• Coordinated daily processing, Scanline fix and invoice balancing with 200% efficiency against set target.
• Evaluated operational performance of assigned section to promote accuracy and timeliness with Bangalore and Manilla team as prescribed before 18CT and 21CT end time for Dallas, Toronto and Chicago sites.
• Incorporated SWOT analysis during shift, escalated client exceptions for risk based resolutions.
• Took up Soft skill trainings and adhered to 95% of process knowledge tests.
• Tools used: TMS, Brain ware software, Microsoft Excel, Word, Outlook
• Skills learnt: Speed & efficiency, Quick learner, management

Achievements:

• Appraised 'The Best Team Award' for month of June 2023 performance showcasing active contribution with 30,000 volume against all functions( Check, Essential, Brain ware) on average in bringing business fruitfully with outshining results.
• Appraised 'Zing Topper' in team work & leadership with 70 points in month of February 2021, in Client & customer focus with 92 points in the month of April 2022 and in Business results with 70 points in the month of July 2022.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Sourced, connected national & international level brands, banks and logistic companies.
• Arrange meetings with brand CEO's and team-mates in guidance with team mentor and CEO Mr. Vikas Shetty.
• Approached 2 Strategic Tie-up's namely 'Colgate' and 'Himalayan Herbals Ltd' as well as interacted in natural conversation with goal of developing brand loyalty.
• Engaged, prepared, presented content with confidence and communicated gist with marketing heads about start up 'Shupple' application.
• Conduct hand over meetings and mentorship.
• Tools used: Google calendars, Shared Excel, Microsoft Word and Power Point, access to Shupple online platform.
• Skills learnt: Spoken presentation & Cross communication skills, Linguistic self confidence, discipline, team-work and mentorship ability.

Achievements:

• On boarded 2 Strategic tie-up's towards 3 month Internship. Appraised as effectively by my mentor for creatively scheduling, presenting and adhering towards deadlines.