
Dynamic professional with extensive experience in environmental services at Wellbooke of Carmel, excelling in infection control and customer service. Proven ability to manage tasks efficiently while maintaining high cleanliness standards. Skilled in Microsoft applications and data entry, consistently exceeding expectations and enhancing operational effectiveness.
Maintain cleanliness in residents rooms and common areas. Stock linen closets with fresh linens as needed. Exceed facility standards regularly by working with a detail-oriented approach. Sort and organize laundry according to the facility's linen and residents' personal clothing. Operate industrial washing machines and dryers efficiently. Fold, stack, and hang items for delivery.
Maintain a clean and neat working area.
Help prevent spread of infections by sanitizing surfaces, furniture, equipment, and laundry. Report any damages or maintenance needs to supervisor immediately upon discovery. Follow safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
Check the system to see if the routes for the day have been populated. Edited assigned routes for drivers. Inspected vans to ensure trash removal and damage absence. Conducted daily huddles to brief drivers at start of shifts. Assisted drivers with loading vans for deliveries. Monitored drivers during Amazon delivery operations for compliance. Provided coaching on safety violations identified by Netradyne system. Participated in interviews during hiring process to evaluate candidates.
Took initiative to run routes when driver shortages occurred.
Assemble disposable air mattresses, cushions and foot boots for hospitals and nursing homes. I inspected final products to assess compliance with quality standards and established tolerances. I made sure that I followed all safety precautions while running the machines. I made sure that area stayed clean.
I collected payment from customers who parked in our facility. I helped customers find lost vehicles. I helped customers who were having problems working the self pay machines. Filled out paperwork for lost tickets. I ran end of shift paperwork to balance my register. I ran deposits throughout the day for safety precautions.
I called customers to do surveys on recent transaction with the bmv. I completed surveys with customers who was interested in doing them. I called members to give them a welcome to the insurance company. I also completed their prescreen.
I answered phone calls for patients who were ready to go home from their appointments. I accepted/deny trips from medicaid and Indiana University Hospital. Dispatch drivers to ready patients. I made the drivers schedule for the next working day. I entered in the mileage on the vans daily. I helped the drivers get the patients home if they were busy. I monitored the drivers on mediroutes.
Place incoming inventory in optimal storage bins to be sold online. I kept a rate of 100%. Check scanner and make sure the label and scanner screen match. Check different areas to make sure that there is enough space to put inventory in there.
Greet customers with smile and take their order. I collect payments from customers. I balance the register at the beginning and ending of shift. Lite food prep the day. Make sure that my area is clean stocked throughout the day.