VANESSA MUNUSWAMY
Pune
Summary
Dynamic Senior Payroll Analyst with ADP Pvt Ltd., skilled in payroll processing and compliance management. Proven track record in data reconciliation and client onboarding, ensuring timely and accurate payroll cycles. Recognized for exceptional problem-solving abilities and delivering high-quality results, consistently exceeding expectations in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Senior Payroll Analyst
ADP Pvt Ltd.
01.2022 - 07.2025
- Processing Of payroll inputs using the payroll vendor templates and ensuring timely and accurate processing of all payroll cycles.
- Develop reports which ensure the accuracy and reconciliation to the time reporting process.
- Ensure Compliance with the Fair labor Standards, And internal company policies.
- Prepare and present reports to management upon request. Ensuring Month-end, Quarter-end and year-end payroll returns are complete, accurate and Submitted to the Government agencies in a timely manner.
- Co-ordinate bank related transmission and direct deposit to employee's account.
- Assist internal and external audit request as related to the payroll records.
- Work with HR to maintain accurate payroll records and employee data records, including Vacation/Sick accruals {PTO}.
- Leave and attendance management: Also responsible for Updating yearly holiday calendar.
- Ensuring Comp offs are correctly generated for all Employees, Audit data for leaves are generated correctly.
- Processing FNF calculations, resolving Employees on leave and attendance and polices.
- Audit and send reports to Stake holders including Holiday pay out report to the payroll team.
- Ability to Communicate with various levels of management.
- Organizational, Multitasking, and prioritizing skills.
- Working with Implementations and Human resources to get new Clients Onboarded.
HR/Payroll Administrator
Faden Media
Riyadh
01.2021 - 12.2021
- Established rapport with clients in unfamiliar environments across Gulf regions, including Bahrain and Saudi Arabia.
- Processed payroll inputs with precision, ensuring compliance with internal policies.
- Conducted regular audits of payroll data to maintain accuracy and detect discrepancies.
- Communicated client advertising needs through impactful conversations and presentations.
- Managed client billing while documenting critical information accurately.
- Explored new languages and learned basic cultural practices to enhance client interactions.
- Tracked employee leave records, including vacation and sick leave accruals, to ensure accuracy.
- Facilitated content development for clients to strengthen marketing strategies.
Senior Analyst
Credence Resource Management Pvt Ltd
11.2019 - 12.2020
- Supported first-party collection and billing services for BCBS and Senior Care healthcare processes.
- Filed mediclaims and managed insurance submissions with comprehensive client support.
- Handled service requests and ticket management to meet client specifications.
- Explained and verified ERA details, providing clients with necessary information for effective resolution.
- Delivered services for ambulatory and laboratory operations in a timely manner.
- Processed patient billing for treatments while ensuring compliance with HIPAA regulations.
- Facilitated right-to-information requests, enhancing transparency for clients.
- Executed end-to-end support for clients navigating healthcare billing and insurance procedures.
Travel Consultant
Fare portal India Pvt Ltd
03.2019 - 07.2019
- Assisted clients with booking air transportation and hotel accommodations, ensuring satisfaction post-sale.
- Explained travel packages tailored to customer requirements for optimal service delivery.
- Provided basic troubleshooting for online booking issues, guiding customers through appropriate steps.
- Utilized remote access tools to enhance customer support during booking processes.
- Managed ticket cancellations, itinerary changes, and flight service additions efficiently.
- Processed reservations via Amadeus and Sabre, facilitating multiple bookings through GDS.
- Acquired extensive knowledge of Siebel and CRM systems to improve client interactions.
Sr.Associate
ITCube Solutions Pvt Ltd
Pune
01.2014 - 11.2018
- Conducted KYC analysis to identify client challenges within workplace environments.
- Delivered Artificial Intelligence solutions that improved sales performance.
- Utilized technology to assess client content needs and consumer buying behavior.
- Provided comprehensive support to clients through email and phone communications.
- Trained on Salesforce, enhancing customer relationship management capabilities.
- Facilitated post-sales services, ensuring thorough end-to-end troubleshooting.
- Achieved recognition for outstanding performance with zero bad transfers.
Maintained 100% quality standards in customer service and support.
Education
MBA - HRM
International School of Business Management Excellence
Pune01.2023
Bachelor of Commerce -
International School of Business Management Excellence
01.2011
HSC -
Maharashtra Board
01.2006
SSC -
Maharashtra Board
01.2004
Skills
- Payroll processing
- Compliance management
- Audit support
- Client onboarding
- Customer service
- Time management
- Data reconciliation
- Problem solving
Projects
Taking over the new hire employee for the New Small business with payroll and taxes for West region in USA., Informing Clients about the W2 and Retirement services, through Email, Phone., Filing Taxes calculating a payroll for employee including their Paystubs, Insurances, Child support and student loan., Helping clients with small business to take care of their payroll and services., Explaining and filing taxes with benefits., Working on Applications like RUN, Jarvis., Information about the Federal, State and local Jurisdictions and amendment in filing., Preparing Payroll for businesses with employees 50-100., Sending secured Information And advice about the upgrade and follow up required., Explaining the contents of a paystub or payroll with Earnings and Deductions for weekly, biweekly and monthly basis., Keeping information up to date.
Languages
- English
- Hindi
- Arabic
Personal Information
- Father's name: Louis Munuswamy
- Date of Birth: 01/24/1989
Timeline
Senior Payroll Analyst
ADP Pvt Ltd.
01.2022 - 07.2025
HR/Payroll Administrator
Faden Media
01.2021 - 12.2021
Senior Analyst
Credence Resource Management Pvt Ltd
11.2019 - 12.2020
Travel Consultant
Fare portal India Pvt Ltd
03.2019 - 07.2019
Sr.Associate
ITCube Solutions Pvt Ltd
01.2014 - 11.2018
MBA - HRM
International School of Business Management Excellence
Bachelor of Commerce -
International School of Business Management Excellence
HSC -
Maharashtra Board
SSC -
Maharashtra Board