Vani Sri R

• Be a first point of contact to handle and resolve customer enquiries with accurate information.
• Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process.
• Build customer loyalty by follow-up of customer calls.
• Completes assigned tasks within given deadlines.

Web Designer

• Created site layout and user interface using HTML and CSS practices.
• Designed, implemented and monitored web pages and sites for continuous improvement.
• Completed full redesigns of existing websites to improve navigation, enhance visuals and strengthen search engine rankings.