Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Personal Information
Timeline
Generic

Vanitha Selvi P

Hyderabad

Summary

Seasoned Cloud Infrastructure Specialist with a proven track record at Kyndryl Solutions Pvt Ltd., adept in Microsoft Azure IaaS and disaster recovery planning. Excelled in leading high-stakes migrations and implementing robust security measures, enhancing service reliability by 30%. Renowned for strategic problem-solving and effective team collaboration. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Cloud Infrastructure Sr, Specialist

Kyndryl Solutions Pvt Ltd.
11.2021 - Current
  • Company Overview: Kyndryl Solutions Pvt Ltd is a multination corporation that provides information technology, consulting, and business services
  • Leading team to Provide on-demand development and advanced infrastructure services to Customers
  • This is one of the expert advice services to help customers to leverage Cloud native service like Databricks, Private Endpoint, Enterprise application, SSO, share application gateway, Vnet peering, Azure Synapse
  • Designing and implementing robust security controls and compliance measures within Azure Environments
  • Implemented Datadog
  • This includes configuring identity and access management (IAM, RBAC Roles, implementing network security, managing encryption and data protection, and ensuring compliance with relevant regulations and standard
  • Implementing High Availability and Disaster Recovery to ensure business continuity
  • This involves leveraging Azure services like Availability sets, Azure Site Recovery, and geo-redundant storage to provide fault tolerance and data replication across multiple regions
  • Patching & Update Management using Automation Account to patch and update all Windows and Linux VM servers to make them compliant
  • Implementing, building deploying, monitoring services using native tools and 3rd part tools maintaining Azure cloud Solutions for effective operations and development while striking and balance between delivery speed and service reliability
  • Assisting organizations in migrating their on-premises infrastructure or applications to Azure
  • This includes planning, executing, and managing the migration process to ensure minimal disruption and maximum efficiency
  • Kyndryl Solutions Pvt Ltd is a multination corporation that provides information technology, consulting, and business services

Cloud Migration Lead

Wipro Ltd
03.2019 - 10.2021
  • Company Overview: Wipro Limited is a multination corporation that provides information technology, consulting, and business services
  • Proficient & Hands on experience in Architecting, designing, and managing continuous delivery system and methodologies on Azure
  • Hands on experience in network design principles Azure load balancers, Azure backup, VPN, firewall, Virtual Networks, Subnets and Network Security Rules and various Azure IaaS components – Azure landing Zone
  • Manage Azure Active Directory (Azure AD) objects: create users and groups, create administrative units, manage user and group properties, manage device settings, perform bulk user updates, manage guest accounts, configure Azure AD join, configure self-service password reset, manage role-based access control (RBAC), Manage subscriptions and governance
  • Experience with Azure vault backup creation, maintenance and restore
  • Worked on Azure migration and Disaster recovery
  • Involved in Planning and execution of Cloud migration from On-premises to Azure cloud, till hyper care support handover to operation team
  • D42, BMC, Azure Migrate discovery tool used for understanding the Client Datacenter infrastructure - CMDB report analysis for ready to move to cloud platform
  • Experience with assessment, implementation, optimization, and documentation of a comprehensive
  • Prepared Assessment reports, Project charters and Comm
  • Matrix reports based on the discovery and survey report
  • Work with the customers to define technical and functional requirements
  • Planned Move group/ Wave planning for the workloads based on analysis
  • Defined Migration Strategy – R-LANE analysis
  • Low level design Document Walkthrough with the respective app owner and get sign off
  • Prepared Migration Pre-requisites, during cutover, Post Migration HBH plan
  • Migration execution with the planned outage and driven it successfully
  • Implemented Azure monitor and Log Analytics - Created monitors, alarms and notifications, Familiarity in the following areas: single sign-on, deploy from a template, save a deployment as an Azure Resource Manager template
  • Effectively made a workaround to fill the gaps on pre-during-post migration activities with HBH plan
  • Addressed on time call with Client/Stake holders’ queries with the various solutions and strategy
  • Achieved customer satisfaction by E2E delivery with a regular coordinated update on the mile stone agreed SLA and heads up on challenges
  • Wipro Limited is a multination corporation that provides information technology, consulting, and business services

Case Mentor

Convergys Ltd
Pune
04.2018 - 03.2019
  • Technical Support Windows 10, Window Server 2016/2012/2008R2/, Pro-Support Software and Hardware support
  • Assist L1 and Team, Handling Escalation and Dispatch approval
  • Diagnosis & troubleshoot via telephone, Chat, Email for enterprise related issues within standard time frames
  • Escalation of issues to the Product Support team and/or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction
  • Analytical, articulate, result-oriented and provide excellent follow-up
  • Maintain accurate call logging and tracking into Helpdesk Delta
  • Exposure & knowledge to the following technologies
  • Handling Technical Support team in order to resolve the issue to the customer's complete satisfaction
  • Responsible to ensure progress and performance on daily assignments and co-ordinate with Team
  • Perform case management functions to keep cases up to date and accurate
  • Work on highly complex customer technical issues requiring sound judgment in order to resolve problems and provide recommendations

Sr. Technical Engineer

IV Support Technologies
Chennai
10.2014 - 03.2015
  • Adhere to ITIL process on incident and change/Problem managements
  • Responsible to ensure progress and performance on daily assignments and co-ordinate smooth delivery of the project with handling CIM (Critical incident management)
  • Strive for customer satisfaction while doing the Remedy troubleshooting
  • Keeping the tickets with updated status of with all the activities, take care of SLA of all the tickets and Update the customer regularly about the work we are doing on the respective restore tickets

Sr. Consultant

Sutherland Global services (P) Ltd.
Chennai & Mumbai
09.2012 - 05.2014
  • Technical Support Windows 10, Window Server 2016/2012/2008R2/, Pro-Support Software and Hardware support
  • Assist L1 and Team, Handling Escalation
  • Resolution expert
  • Diagnosis & troubleshoot via telephone for Consumer & SMB related issues within standard time frames
  • Analytical, articulate, result-oriented and provide excellent follow-up
  • Maintain accurate call logging and tracking into Helpdesk Delta
  • A good knowledge on networking hardware and software troubleshooting
  • Exposure & knowledge to the following technologies
  • Assist customers by diagnosing problems and providing resolutions for technical and service issues
  • Work on highly complex customer technical issues requiring sound judgment in order to resolve problems and provide recommendations

Sr. Customer services Executive

Intelenet Global Services Pvt Ltd.
Chennai
06.2011 - 05.2012
  • Indexing the customer Document and analyse the Query and route it to relevant Team
  • Redemption, Charge releases from the property
  • Routing to concern query Legal team

Data Processing Engineer

Omniglobe International India Pvt Ltd
Gurgaon
09.2008 - 01.2010
  • Provisioning Experience in working on Installation and disconnection of telecom circuit such as DS1, EOC, EEL, UNE etc, which is done through different LEC tools like Qwest IMA, TBS, Embarq Ires, AT&T, Verizon, Bellsouth etc
  • Client clarification provided through email on any escalation raised due to delay in ETA and FOC Re-submission

Education

Bachelor of Arts -

Annamalai University
Chidhambaram
05-2008

Skills

  • Microsoft Azure IaaS
  • AWS
  • GCP
  • VMware
  • JIRA
  • Confluence
  • ITSM
  • ServiceNow
  • Lift and Shift Migrations
  • Migration Tools
  • Azure site recovery (ASR)
  • Azure Migrate
  • AVS
  • Agile program and operation fundamentals
  • M365
  • MCSA
  • Linux
  • Writing Knowledge Base articles
  • Jetstream DR Solutions
  • Disaster recovery planning
  • Log analysis
  • Continuous integration and deployment
  • Cost optimization
  • Patch management
  • System troubleshooting

Certification

  • Azure Administrator
  • Azure Solution Architect
  • Azure Security Technology
  • Google Cloud Certified-Cloud Engineer
  • AWS Cloud Practitioner

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Languages

  • English
  • Tamil
  • Hindi

Personal Information

  • Passport Number: X5243425
  • Date of Birth: 06/01/81
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Cloud Infrastructure Sr, Specialist

Kyndryl Solutions Pvt Ltd.
11.2021 - Current

Cloud Migration Lead

Wipro Ltd
03.2019 - 10.2021

Case Mentor

Convergys Ltd
04.2018 - 03.2019

Sr. Technical Engineer

IV Support Technologies
10.2014 - 03.2015

Sr. Consultant

Sutherland Global services (P) Ltd.
09.2012 - 05.2014

Sr. Customer services Executive

Intelenet Global Services Pvt Ltd.
06.2011 - 05.2012

Data Processing Engineer

Omniglobe International India Pvt Ltd
09.2008 - 01.2010

Bachelor of Arts -

Annamalai University

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Vanitha Selvi P