Vanlalhruaii Rokhum
Manager
Lunglei
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
19
19
years of post-secondary education
3
3
Languages
Work History
Manager
Emmanuel Polyclinic
Lunglei
02.2022 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Rotatory Internship In Dentistry -
King George Medical University
Lucknow 04.2019 - 08.2021
Bachelor Of Dental Surgery -
Babu Banarasi Das College of Dental Sciences
Lucknow 09.2014 - 09.2018
High School -
Vikas Vidyaniketan
Visakhapatnam 03.2012 - 03.2014
Junior High And High School -
Bishop Cotton Girl’s School
Bangalore 05.2009 - 03.2011
Middle School -
Sacred Heart School
Lunglei 01.2005 - 12.2008
Elementary School -
Gospel Centenary School
Aizawl 01.2000 - 12.2004
Skills
Staff Management
Job inspections
Improvement initiatives
Business planning
Patient engagement
Pain Management
Patient care
General restorative dentistry
Preventive care
Infection control maintenance
Dental tissue assessment
Gum disease analysis
Clinic administration
Clinic management
Clinic maintenance
Timeline
Manager
Emmanuel Polyclinic
02.2022 - Current
Rotatory Internship In Dentistry -
King George Medical University
04.2019 - 08.2021
Bachelor Of Dental Surgery -
Babu Banarasi Das College of Dental Sciences
09.2014 - 09.2018
High School -
Vikas Vidyaniketan
03.2012 - 03.2014
Junior High And High School -
Bishop Cotton Girl’s School
05.2009 - 03.2011
Middle School -
Sacred Heart School
01.2005 - 12.2008
Elementary School -
Gospel Centenary School
01.2000 - 12.2004