IT professional having 14.6 years of experience out of which 6 years working at a client location in the US for a leading company with a deep understanding of resolving customer problems with efficiency and civility. Have worked in various roles, including managing teams, developing and improving processes/procedures and requirement gatherings. Managed a team of subcontractors and vendors with considerable experience, efficiency and expertise in project management activities. Have successfully performed separate roles like Project Coordinator, Onsite Co-ordinator and QA Lead across different technology and applications.