Vipul Sawant

• Created, monitored, and analyzed monthly reports of online portal (Amazon, Flipkart, Jiomart).
• Developed and implemented marketing strategies to increase online sales, coordinating with brand.
• Identified market trends to improve customer engagement and increase sales. (Coordinating with brand).
• Managed the design and development of digital content for product promotion. (Coordinating with brand).
• Researched and identified new potential customers through online channels.
• Collaborated with designers, writers, and other professionals to produce effective marketing materials (coordinating with brand).
• Analyzed customer feedback data to optimize user experience on the online portal and revert back with a solution for any query.
• Addressing customer false feedback for maintaining seller review and product review positive.
• Negotiated contracts with vendors and suppliers related to e-commerce operations.
• Created, monitored, and analyzed monthly reports of the online portal.
• Maintained accurate records of all orders placed online.
• Negotiated product sales and trade-in deals for maximum profit.
• Conducted market research to stay ahead of industry trends and adjust sales strategies accordingly.
• Negotiated with suppliers to ensure competitive pricing and product quality.
• Oversaw inventory management for online sales, ensuring product availability and timely delivery.
• Developed and implemented innovative digital marketing campaigns to increase online presence and sales. (Coordination with the brand).
• Analyzed competitor strategies and adjusted approaches to maintain a competitive edge in the market.
• Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
• Monitored daily performance metrics such as page views, conversions rate.
• Created, monitored, and analyzed monthly reports of online portal analytics.
• Set and achieved monthly sales targets, contributing to overall company revenue goals.
• Trained and coached new team members using proven sales system and training protocols.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Conducted market research and reported on competitors.

• Products single/bulk listing on Amazon, Flipkart, Meesho, Jiomart, Cocoblu, and Myntra.
• Handling the backend of the brand website via Magento.
• Maintaining product hygiene on a timely basis.
• Coordination with content team, Creative team as updating changes as per portal & market demand.
• Keep track of competitor listing quality to improve brand listing quality.
• Processing purchase order to the end clients.
• Tracking inventory in the warehouse as per the market needs and fulfilling client demand for the product smoothly.
• Maintaining track of created listing and upcoming listing, along with the listing required content.
• Having experience in team handling, along with new joinee training.
• Worked closely with design team to create engaging visuals for webpages.
• Collaborated with developers to ensure the technical accuracy of websites.
• Established relationships with influencers in related industries to drive brand awareness.
• Provided support during product launches by coordinating sales initiatives.
• Reviewed customer feedback surveys to improve user experience on the online portal.
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• Delivered marketing strategy updates to upper-level management.
• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.

• Reviewed credit histories, income statements, and other financial information of loan applicants.
• Analyzed financial data to determine the feasibility of granting loans.
• Negotiated terms and conditions of loan contracts.
• Verified accuracy of loan documents prior to approval.
• Approved or denied loan applications based on established guidelines.
• Explained various types of loans available to customers and their associated terms and conditions.
• Monitored changes in relevant federal regulations related to lending practices.
• Provided customer service support throughout the entire process from application through closing.
• Identified opportunities for cross-selling additional products and services.
• Developed and maintained relationships with clients through effective communication on the phone.
• Prospected potential customers by cold calling businesses and individuals to introduce products and services.
• Handled inquiries from existing customers by providing accurate information about products and services offered.
• Performed data entry tasks into company database while communicating with customers over the phone.
• Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.

• Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
• Maintained an up-to-date database of prospective clients and their contact information.
• Generated leads through cold calling, networking, referrals and other methods.
• Monitored competitors' activities to stay ahead of the competition.
• Performed follow-up calls with customers after each sale was completed.
• Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
• Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
• Negotiated deals and handled complaints or objections.

. Contributed innovative ideas and solutions to enhance team performance and outcomes.

. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

. Provided excellent service and attention to customers when face-to-face or through phone conversations.

. Developing sales plan based on clientrs.

. Addressing & resolving client queries.