Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vansh gAba

Vansh gAba

New Delhi

Summary

Experienced technology professional with expertise in software development, system administration, and technical support. Demonstrated ability in problem-solving and performance optimization. Proven track record in project management and effective team collaboration. Dedicated to continuous learning and adapting to industry trends for organizational success.

Overview

3
3
years of professional experience

Work History

Merchant Support

Taskus
Gurgaon
10.2024 - Current
  • Established key stakeholder connections to enhance relationships and enable partnerships supporting company growth objectives
  • Participated in weekly meetings with the technical support team to discuss progress made towards goals.
  • Provided technical support to clients and responded promptly to inquiries via telephone, email, and chat.
  • Continually updated knowledge base articles with relevant information about products or services.

Travel Agent

Teleperformance
Gurgaon
02.2024 - 10.2024
  • Facilitated customer understanding of travel logistics by responding to questions related to passports, visas, transportation, accommodation, and tour packages.
  • Researched availability of airfare and hotel rooms using reservation systems.
  • Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.

SME

concentrix
Gurgaon
09.2022 - 02.2024
  • Managed customer relations by promptly addressing inquiries, complaints, and feedback.
  • Conducted training sessions for new employees at SME to enhance onboarding process.
  • Established effective communication channels among internal departments to improve collaboration.

Education

Digital Marketing - Marketing

Bal Mandir Public School Senior Secondary
Defence Enlave , India
10-2024

Skills

  • Digital marketing strategies
  • Content creation and management
  • Team leadership and collaboration
  • Adaptability and flexibility
  • Expressive communication

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Merchant Support

Taskus
10.2024 - Current

Travel Agent

Teleperformance
02.2024 - 10.2024

SME

concentrix
09.2022 - 02.2024

Digital Marketing - Marketing

Bal Mandir Public School Senior Secondary

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Vansh gAba