Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vansh Kotadia

Ontario

Summary

Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. https://www.linkedin.com/in/vanshkotadia/

Overview

2
2
years of professional experience

Work History

Department Manager (OMNI)

Walmart
04.2024 - Current
  • Established the back office infrastructure for OMNI associates, including predicting grocery order summaries and creating daily pickup reports.
  • Oversaw daily grocery orders and addressed payment exceptions, ensuring smooth operations. Fostered a culture of teamwork and collaboration, enforcing company policies to enhance operational effectiveness.
  • Demonstrated strong leadership, communication, and problem-solving skills essential for efficient departmental management.

Customer Experience Salesfloor Associate (OMNI)

Walmart
02.2022 - 03.2024
  • Adhered to correct protocols for selecting and packaging items for online grocery orders. Welcomed customers and retrieved requested items to ensure satisfaction.
  • Cultivated and nurtured client relationships through outstanding customer service. Enhanced problem-solving abilities by resolving inquiries and addressing concerns related to orders.

Case Management Intern

The Neighbourhood Groups
04.2023 - 08.2023
  • Managed cases from referral sources and court, including handling intakes while maintaining confidentiality.
  • Organized case documents, collected, and uploaded data to the database, identifying key information. Provided regular updates and ensured follow-up on old cases.

Education

Ontario Graduate Certificate - Global Business Management

Humber College
Toronto, ON
09.2023

BBA - Finance

Ahmedabad University
Ahmedabad, India
05.2021

Skills

  • Microsoft excel
  • Microsoft powerpoint
  • Attention to detail
  • Leadership
  • Conflict resolution
  • Critical thinking
  • Exceptional interpersonal skills
  • Time management
  • Problem solving
  • Client service

Timeline

Department Manager (OMNI)

Walmart
04.2024 - Current

Case Management Intern

The Neighbourhood Groups
04.2023 - 08.2023

Customer Experience Salesfloor Associate (OMNI)

Walmart
02.2022 - 03.2024

Ontario Graduate Certificate - Global Business Management

Humber College

BBA - Finance

Ahmedabad University

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Vansh Kotadia