Vanshaj Verma
Customer service Associate in INOX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Trip Organizer
College TripAdvisor
Bhiwandi
02.2024 - 03.2024
- Coordinate with the college to provide accurate information, organize the trip, offer detailed insights about the destination and tourist attractions, and manage both catering services and accommodation arrangements.
Customer Service Associates
Inox Insignia
02.2022 - 09.2022
- Delivered outstanding service to high-profile guests at INOX Insignia Movie Experience Center, guaranteeing an unparalleled customer experience and achieving a perfect record with no complaints.
Customer ServiceAssisted Customers by Facilitating
Easy My Trip
03.2019 - 05.2019
- Assisted customers by facilitating real-time hotel and flight bookings, ensuring that all necessary details were thoroughly communicated for a seamless travel experience.
Education
S.S.C - B
The Scholars English High School
H.S.C - B
Shree Halari Visa Oswal Vidyalaya and junior college
Diploma In Aviation And Hospitality And Travel Industry - A
Frankfinn Institute of Air Hostess Training
B.com - B
Mansi Bharat Gada Degree College of Commerce and Science
Skills
- Rapid learner
- Supervision and leadership
- Customer service
- Microsoft office
- Consistent punctuality
- Transparent interactions
- Collaborative decision making
- Versatile team player
- Rapid learner
Personal Information
Date of Birth: 01/11/00
Areas Of Interest
- Reporting - Analytics
- Customer Service
- Travel industry
- Vendor Management
- Insides Sales
Accomplishments
- Active member of Scouts and Guides.
- Proud participant of the PAI I.T. Olympiad 2017 .
- Successfully passed the Reservation and Ticketing examination with AMADEUS .
- Participated in customer interaction programs at Udaan 2019.
- Recognized as a Customer Relationship Agent with 100% attendance in February 2019.
- Successfully completed Front Office Associate Assessment.
- Awarded a COVID-19 Appreciation Certificate by the State Government of Maharashtra.
Hobbies
- Traveler
- Cricket player
- Listening to Music
- Gamer
- Explorer
- Singer
Disclaimer
I hereby declare that the information provided here is all true according to my knowledge.
Timeline
Trip Organizer
College TripAdvisor
02.2024 - 03.2024
Customer Service Associates
Inox Insignia
02.2022 - 09.2022
Customer ServiceAssisted Customers by Facilitating
Easy My Trip
03.2019 - 05.2019
H.S.C - B
Shree Halari Visa Oswal Vidyalaya and junior college
Diploma In Aviation And Hospitality And Travel Industry - A
Frankfinn Institute of Air Hostess Training
B.com - B
Mansi Bharat Gada Degree College of Commerce and Science
S.S.C - B
The Scholars English High School
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