Summary
Overview
Work History
Education
Skills
Timeline
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Vanshee V

Vanshee V

Assistant Manager/Senior TeamLead Retail Unit
Chennai

Summary

Results-driven Manager/Senior Team Lead specializing in Training,

fundraising, strategic planning, mentoring and team leadership. Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship-building skills.

Skilled in optimizing outreach, donor engagement, and

high-impact campaigns. Managed 20-25 fundraisers,

ensuring top performance and seamless execution.

Expertise in data-driven decision-making, leveraging

Salesforce, RUNO CRM, and Excel to enhance donor

relations and boost conversion rates. Passionate about

innovation, collaboration, and building high-performing

teams to drive organizational success.


Overview

8
8
years of professional experience

Work History

Assistant Manager – Retail Fundraising

MagicBus India Foundation
04.2025 - 07.2025


  • Led and managed face-to-face fundraising teams in high-footfall public spaces, corporate parks, and events to acquire individual donors.
  • Trained, supervised, and motivated fundraisers to achieve daily, weekly, and monthly donor acquisition targets. Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Engaged potential donors with compelling storytelling and impact communication to secure one-time and recurring contributions.
  • Monitored field performance, provided real-time feedback, and prepared regular MIS reports on donor conversion and retention.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Senior Team Lead – Fundraising & Field Operations

Direct Dialogue Initiatives India Pvt Ltd
10.2019 - 01.2025
  • Led 20-25 fundraisers across city-wide field operations, driving successful donor acquisition and retention strategies.
  • Developed and executed strategic field location plans, significantly enhancing face-to-face fundraising with high-net-worth individuals (HNWIs), and improving overall donor engagement.
  • Spearheaded data-driven decision-making, leveraging Salesforce, RUNO CRM, and Excel to track performance metrics, optimize donor outreach, and improve conversion rates.
  • Designed and implemented comprehensive training programs, mentoring fundraisers in effective donor communication, campaign delivery, and objection handling, resulting in higher success rates.
  • Promoted a collaborative work environment by initiating team-building activities and fostering open communication channels.
  • Collaborated cross-functionally with outreach officers, training officers, and the Senior Territory Manager to drive operational efficiency and align fundraising efforts with organizational goals.
  • Established clear performance metrics for individual team members, driving accountability towards meeting organizational goals.
  • Managed conflict resolution among team members proactively, promoting a positive work atmosphere conducive to achieving results collaboratively.
  • Increased overall productivity with consistent monitoring of team progress, adjusting priorities as needed.
  • Managed crisis situations and adapted fundraising strategies to maximize performance in dynamic field conditions, ensuring sustained revenue growth.

Credit Collection Associate HSBC India

HSBC India, CSE-CRC
08.2018 - 03.2019
  • Managed past-due accounts, negotiating repayment plans to reduce financial risk. Streamlined debt recovery processes for increased efficiency and higher success rates.
  • Provided exceptional customer service to both internal and external clients, upholding the company's reputation for professionalism and integrity. Assisted in risk management and compliance, ensuring accuracy in financial documentation.
  • Supported the credit team in establishing new accounts and improving collection efficiency.

Jr. Video Game Data Curation Specialist

GAMEOPEDIA
11.2017 - 06.2018
  • Assisted in researching and categorizing video game metadata for enhanced searchability.
  • Verified and updated game-related data to maintain accuracy in digital databases.
  • Collaborated with the team to develop structured datasets for improved content recommendations.
  • Streamlined content curation process by implementing efficient research techniques and tools.
  • Maintained up-to-date knowledge of industry best practices, allowing for continuous improvement in curation efforts.

Education

Computer Science Engineering & Game Development

Backstage Pass Institute of Gaming & Technology
Hyderabad
06-2018

Intermediate Certificate - 11th-12th

Sri Gayatri Jr College
Hyderabad
04.2001 -

SSC - 10th

Defence Laboratories School
Hyderabad
04.2001 -

Skills

Fundraising & Donor Relations

Timeline

Assistant Manager – Retail Fundraising

MagicBus India Foundation
04.2025 - 07.2025

Senior Team Lead – Fundraising & Field Operations

Direct Dialogue Initiatives India Pvt Ltd
10.2019 - 01.2025

Credit Collection Associate HSBC India

HSBC India, CSE-CRC
08.2018 - 03.2019

Jr. Video Game Data Curation Specialist

GAMEOPEDIA
11.2017 - 06.2018

Intermediate Certificate - 11th-12th

Sri Gayatri Jr College
04.2001 -

SSC - 10th

Defence Laboratories School
04.2001 -

Computer Science Engineering & Game Development

Backstage Pass Institute of Gaming & Technology

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Vanshee VAssistant Manager/Senior TeamLead Retail Unit