Summary
Overview
Work History
Education
Timeline
Generic
Vanshika

Vanshika

Jammu

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Tech-savvy and equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns. Reliable medical office professional offers 3 years of experience working in busy settings with high patient volumes Detail-oriented Medical Receptionist with 3-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Dr Nittins Delta Ultrasound Centre - Diagnostic Centres
Gandhinagar, Jammu
04.2021 - 12.2023
  • Scheduled and confirmed patient appointments and consultations.
  • Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted and checked in patients, updating patient information in computer system.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Arts - Education Administration

GOVT. WOMEN COLLEGE OF GANDHINAGAR
PARADE, JAMMU
11-2020

Timeline

Medical Receptionist

Dr Nittins Delta Ultrasound Centre - Diagnostic Centres
04.2021 - 12.2023

Bachelor of Arts - Education Administration

GOVT. WOMEN COLLEGE OF GANDHINAGAR
Vanshika