Vanshika Bhola
Delhi
Summary
B.Com graduate with hands-on experience in customer interaction, marketing coordination, and HR recruitment support. Experienced in handling customer queries through chat-based platforms and providing clear, timely resolutions. Also engaged in teaching English language since 2023, helping students improve their communication and understanding through simple and structured explanations. Strong verbal communication skills supported by British Council certifications and Japanese N5 qualification. Adaptable, patient, and comfortable working in people-focused roles. Seeking an opportunity in customer support or education where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Marketing & Customer Support Customer
Creator's Cue
01.2024 - 07.2024
- Developed strategies to achieve marketing and growth objectives for various companies.
- Collaborated companies and influencers to enhance effectiveness of marketing campaigns.
- Managed multiple chat conversations simultaneously while maintaining clarity and quality of communication.
- Maintained a polite and customer-focused approach while dealing with different types of clients.
HR Intern
Balaji Consultancy
11.2021 - 04.2022
- Facilitated candidate employment through multiple platforms, enhancing recruitment efficiency.
- Conducted initial telephonic interviews to evaluate candidate qualifications thoroughly.
- Scheduled interviews and coordinated timings with management to optimize hiring processes
Education
Bachelor of Commerce (B.Com) -
SOL, Delhi University
01-2023
12th -
G.S.K.V School
01-2020
Skills
- Strong Verbal and written communication
- Email and Professional Communication
- Quick Learner
- Team Work
Languages
- English
- Japanese
- Hindi
Certification
N5 Certification, Japanese Language.
Hobbies
- Reading Novels
- Brushwork
- Calligraphy
- Learning Different Languages
Timeline
Marketing & Customer Support Customer
Creator's Cue
01.2024 - 07.2024
HR Intern
Balaji Consultancy
11.2021 - 04.2022
Bachelor of Commerce (B.Com) -
SOL, Delhi University
12th -
G.S.K.V School