Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Varad Mishra

Varad Mishra

Bengaluru

Summary

Results-driven Senior Manager with expertise in Key Account Management, driving revenue expansion and client satisfaction. Proven track record in contract negotiation and cross-functional collaboration.

Overview

7
7
years of professional experience

Work History

Sr. Manager – Key Accounts (Customer Success)

GlobalFair
Bangaluru
10.2024 - Current
  • Led cross-functional teams to ensure seamless execution for U.S. distributor and developer accounts.
  • Acted as primary liaison for strategic clients, engaging with AVPs, Directors, and Procurement Heads.
  • Owned full account lifecycle, ensuring high retention and satisfaction through effective onboarding and renewals.
  • Grew revenue by fostering partnerships with SMB and enterprise clients across the U.S., driving quarterly expansions.
  • Negotiated and closed high-value contracts from $30K to $4M, achieving business objectives consistently.

Key Account Manager (Customer Success)

GlobalFair
Bangaluru
10.2023 - 09.2024
  • Managed key B2B accounts in US market, strengthening relationships with distributors and decision-makers.
  • Drove account growth through tailored upsell and cross-sell strategies, securing long-term renewals.
  • Collaborated with internal teams to align service quality with client expectations and procurement needs.
  • Monitored client usage trends and industry insights to anticipate challenges and provide solutions.

Centre Sales Manager

BYJUS
Kanpur
04.2023 - 09.2024
  • Directed P&L and client success at regional EdTech center, consistently achieving revenue and retention targets.
  • Collaborated with delivery, sales, and marketing teams to enhance service quality and client experience.
  • Cultivated strong customer relationships, resulting in increased repeat business and referrals.

Regional Pre-Sales Manager

BYJUS
Lucknow
10.2021 - 03.2023
  • Managed a 35-member team to enhance client support during pre-sales and onboarding phases.
  • Streamlined processes to boost customer interactions and elevate conversion rates.
  • Served as trusted advisor to prospects, ensuring seamless transition to business development.

Business Development Manager

BYJUS
Bangaluru
07.2020 - 09.2021
  • Managed high-value accounts to enhance retention and renewal rates while reducing churn.
  • Designed and executed engagement strategies to boost adoption of learning solutions.
  • Trained associates to align sales execution with customer success objectives.

Sr. Business Development Associate

BYJUS
Pune
12.2018 - 06.2020
  • Closed premium accounts in EdTech sector, consistently exceeding sales quotas.
  • Managed full client lifecycle, from consultative sales to onboarding and relationship management.
  • Cultivated strong communication and negotiation skills, ensuring high levels of customer satisfaction.

Education

MBA - IT Management

Amity University
Noida
12-2025

Bachelor of Technology - Electrical And Electronics

A.K.T.U.
Ghaziabad
07-2017

Skills

Core Competencies:
B2B & B2C Sales Key Account Management International Sales Customer Success Revenue Expansion Contract Negotiation Pipeline Development Account Strategy Process Implementation Cross-Functional Collaboration

Tools & Platforms:

Salesforce HubSpot LeadSquared MS Excel (Advanced)

Leadership & Strategy:
Team Leadership People Management Stakeholder Engagement Strategic Partnerships Change Management Productivity & Performance Improvement Client Retention Strategies

Accomplishments

Winner of the battle of the best in inside sales, awarded with a certificate and trophy ➢ Outstanding performance as an emerging sales leader (certificate) ➢ Outstanding performance in sales efforts in generating the highest WRPS, weekly revenue per salesperson (certificate) ➢ Outstanding performance in sales efforts with the highest RCN (certificate)

Timeline

Sr. Manager – Key Accounts (Customer Success)

GlobalFair
10.2024 - Current

Key Account Manager (Customer Success)

GlobalFair
10.2023 - 09.2024

Centre Sales Manager

BYJUS
04.2023 - 09.2024

Regional Pre-Sales Manager

BYJUS
10.2021 - 03.2023

Business Development Manager

BYJUS
07.2020 - 09.2021

Sr. Business Development Associate

BYJUS
12.2018 - 06.2020

MBA - IT Management

Amity University

Bachelor of Technology - Electrical And Electronics

A.K.T.U.

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Varad Mishra