VARADARAJAN M
Chennai
Summary
An experienced Senior Manager, proficient in Customer Services and compliance areas. Adept at grievance redressal and regulatory adherence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager- Regulatory and Compliance - Inspection
National Stock Exchange of India Limited
09.2019 - Current
- I am currently into inspection of stock brokers/trading members registered with the Exchange.
Deputy Manager
SUNDARAM ASSET MANAGEMENT COMPANY LIMITED
CHENNAI
05.2015 - 09.2019
Lead Analyst
Sundaram Business Services Limited
12.2013 - 05.2015
Team Leader
Sundaram BNP Paribas Fund Services Limited
05.2009 - 12.2013
Senior Executive
Franklin Templeton Investments
08.2006 - 04.2009
Officer
ABN AMRO ACES
CHENNAI
05.2004 - 08.2006
Education
Skills
- Customer Service Operations
- Grievance Handling
- Stock Broker Inspection & Audit-Regulatory
- MIS & Dashboard preparation
- SOP maintenance
- Investor Awareness Programs
- Process Training
- Cross-selling/Direct Marketing
- Customer Retention
- Sales Support
- Handling marketing & regulatory communications
- Call center management
- Handling quality control for emails, letters, and calls
- Excellent written and oral communication skills
- Decent Excel knowledge (Pivot and Graphs) and hands-on PPT skills
- Language proficiency: Tamil, English, Hindi
Personal Information
Total Experience: 20+ Years (May 2004 till date)
Certification
- NISM-Series-VI: Depository Operations Certification
- NISM-Series-III-A: Securities Intermediaries Compliance (Non-
Fund) Certification - NISM-Series-XII: Securities Markets
Foundation Certification Examination - NISM-Series-XVIII: Financial Education Certification
Examination - NISM-Series-V-A: Mutual Fund Distributors
Certification Examination. - NISM-Series-II-B: Registrars to an Issue and Share Transfer Agents - Mutual Funds Certification Examination
Date of Birth
September 28, 1981
Preferred Job Location & Area of interest:
Chennai & Customer Services/Complaints Handling
Timeline
Senior Manager- Regulatory and Compliance - Inspection
National Stock Exchange of India Limited
09.2019 - Current
Deputy Manager
SUNDARAM ASSET MANAGEMENT COMPANY LIMITED
05.2015 - 09.2019
Lead Analyst
Sundaram Business Services Limited
12.2013 - 05.2015
Team Leader
Sundaram BNP Paribas Fund Services Limited
05.2009 - 12.2013
Senior Executive
Franklin Templeton Investments
08.2006 - 04.2009
Officer
ABN AMRO ACES
05.2004 - 08.2006
- NISM-Series-VI: Depository Operations Certification
- NISM-Series-III-A: Securities Intermediaries Compliance (Non-
Fund) Certification - NISM-Series-XII: Securities Markets
Foundation Certification Examination - NISM-Series-XVIII: Financial Education Certification
Examination - NISM-Series-V-A: Mutual Fund Distributors
Certification Examination. - NISM-Series-II-B: Registrars to an Issue and Share Transfer Agents - Mutual Funds Certification Examination
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