VARADHI CHANDANA
Kharagpur
Summary
As a highly motivated individual driven by a passion for tackling new challenges, I bring to the table a strong work ethic, exceptional adaptability, and outstanding interpersonal skills. I thrive in environments where I can work autonomously, efficiently mastering new skills and tasks. With a dedicated commitment to excellence, I possess a diverse skill set encompassing customer service, multitasking, and adept time management.
My primary focus is on providing each customer with a positive and memorable experience, reflecting my unwavering dedication to customer satisfaction. Throughout my career, I have consistently met company needs through a combination of meticulous organization and consistent, reliable practices. I excel under pressure, effortlessly adapting to evolving situations and challenges, all while striving to enhance the brand and reputation of the organization I represent.
Overview
1
1
year of professional experience
Work History
Operations Associate
Muvitaab Software Solutions
Visakhapatnam
03.2023 - 03.2024
- Provided prompt and courteous service to customers via phone, email, and chat.
- Participated actively in weekly meetings held by the Customer Service Manager.
- Actively sought out ways to improve operational efficiency within the team environment.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Collaborated with other departments to ensure customer satisfaction.
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Ensured that all customer queries were handled quickly and professionally.
- Tracked customer complaints and followed up to ensure resolution was achieved.
Executive Intern
Interface Consultancy
Visakhapatnam
- Worked on a project focused on performance appraisal of candidates
Education
BBA -
Unity Degree College
Visakhapatnam08-2023
Intermediate -
Sri Gayatri Junior College
Visakhapatnam03-2020
Matriculation -
Kendriya Vidyalaya No.1
Kalaikunda03-2018
Skills
- Time management
- Creativity
- Team Work
- Leadership
- Problem Solving
Hobbies and Interests
- Led the dance performances in most onstage events on public platforms.
- Hosted cultural programs on public platforms.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
Operations Associate
Muvitaab Software Solutions
03.2023 - 03.2024
Executive Intern
Interface Consultancy
BBA -
Unity Degree College
Intermediate -
Sri Gayatri Junior College
Matriculation -
Kendriya Vidyalaya No.1
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