Responsive and engaging Human Resources Associate, skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and other software like people portal, ADP, Salesforce and ticketing. Facilitating positive employee relations with the best resolution by following the available resources and knowledge base.8 years of expertise in operations management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ERC Senior Associate
Amazon
01.2022 - 07.2022
Maintained employees satisfaction with forward-thinking strategies focused on addressing their needs and resolving concerns.
Answered calls with friendly greeting to create positive inbound calling experience for US employees of Amazon.
Offered HR support for US employees in several aspects including leaves policy, pay, career choice, benefits, etc..,
Actively listened to employees, handled concerns quickly and escalated major issues to supervisor.
Worked on different software's like salesforce( Panorama), Peoples portal, my time, Sim ticketing, trouble ticketing, ADP.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Maintained human resources regulatory compliance with local, state and federal laws.
Participated in team-building activities to enhance working relationships.
Identified issues, analyzed information and provided solutions to problems.
Assistant Technical Manager
RAJIV GANDHI CENTRE FOR AQUACULTURE, MPEDA
11.2012 - 11.2020
Documented animal growth, individual behaviors, feeding patterns and other data in daily logs and maintain database, noting trends and identifying areas of concern.
Rearing of shrimp post larvae to brood stock size in recirculation aquaculture systems.(RAS).
Independent- charge of micro algae cultural unit,(Indoor and Outdoor).
Prepared written communications, reports and documents to ensure smooth operations with consultant team (Oceanic Institute, Hawaii, USA).
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained energy and enthusiasm in fast-paced environment.
Exceeded goals through effective task prioritization and great work ethic.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Continuous communication with customers (Hatchery operators) regarding situation of stock availability and feed back on performance of stock.
Education
Master of Science - Marine Biology
Pondicherry Central University
Bachelor of Science - Biotechnology, Zoology, Chemistry
Andhra University
Board of Intermediate Education
High School Diploma -
BOARD oF SECONDARY EDUCATION
Skills
Writing reports
Data management
Analytical skills
Team Building
Operations Management
Inventory Control
Data Management
Analytical and Critical Thinking
Good Telephone Etiquette
Data Entry
HR policies
Accomplishments
trained to be a part of pilot project of My HR CTK, launched in few locations in US.
Consistent performer in the team with high schedule adherence
worked in India's First BMC (Broodstock Multiplication Center),a collaborative project between Oceanic Institute ,Hawaii and RGCA
Supervised team of 20 staff members, in the phase I of vannamei broodstock rearing.
Paper presentation in International Conference for Fisheries and Aquaculture(ICFA),2018 held at Colombo Srilanka.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Telugu
Hindi
Certification
Diploma in Computer application
Timeline
ERC Senior Associate
Amazon
01.2022 - 07.2022
Assistant Technical Manager
RAJIV GANDHI CENTRE FOR AQUACULTURE, MPEDA
11.2012 - 11.2020
Master of Science - Marine Biology
Pondicherry Central University
Bachelor of Science - Biotechnology, Zoology, Chemistry