Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Vardhaan Mangalhara

Operations Associate
Bengaluru,Karnataka
Vardhaan Mangalhara

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Business-minded Operations Associate with Willingness to take on added responsibilities to meet team goals. Highly energetic with over 2 years of experience collaborating with other team members. Remains calm and poised while managing high-volume workloads.

Overview

3
years of professional experience
3
years of post-secondary education

Work History

Newton School, Incanus Technologies Pvt. Ltd.
Bengaluru

Operations Associate
06.2022 - Current

Job overview

Set up and conducted a meeting with University heads to sign the deal!

Handled Pre-Sales Operations of Selection process and Document collection to validate the eligibility.

Supported Post sales process and handled Refunds and Retentions Data while talking to customers for retention and solving their problems in real time

Managing the Relationships between different NBFCs to make the process smoother

Handling NBFC Process for all the students with the help of a Revenue Generation Team

Handling all the data and process from start to end for all the students who have been enrolled in International University of Applied Sciences, Germany and been the SPOC from start for the same. Handling all the work which was initiated while the tenure as an Intern

Newton School, Incanus Technologies Pvt. Ltd.
Bengaluru

Operations Intern
09.2021 - 05.2022

Job overview

Helped setting up B2C Sales team from 0 to 50 for new vertical of Higher Education Degrees

Realized cost savings up to INR 50L over a period of 10 months by identifying refunds and helping in retain candidates

Handled Pre-Sales Operations of Selection process and Document collection to validate the eligibility

Handling data for around 3000+ students with their specific identification and handled four batches of more than 30 students each Supported Post sales process and handled Refunds and Retentions Data while talking to customers for retention and solving their problems in real time

The Gurukul Institute
Jaipur

Operations Associate
12.2019 - 01.2021

Job overview

Handled IT Operations for pre and post sales operations

Handled and supported Admission process implementing tools like Google Sheets

Taking regular feedbacks for understanding issues faced by students and forwarding to respective POCs

Helping Tutors with supporting documents for lecture Scheduling and managing roasters for faculty members

Education

S. S Jain Subodh College of Global Excellence
Jaipur

Bachelor of Computer Applications from Computer And Information Sciences
07.2018 - 09.2021

University Overview

  • Awarded as a Rank Holder in the complete batch of the Institute in 1st Year

Skills

    Spreadsheet management

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Availability
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Timeline

Operations Associate

Newton School, Incanus Technologies Pvt. Ltd.
06.2022 - Current

Operations Intern

Newton School, Incanus Technologies Pvt. Ltd.
09.2021 - 05.2022

Operations Associate

The Gurukul Institute
12.2019 - 01.2021

S. S Jain Subodh College of Global Excellence

Bachelor of Computer Applications from Computer And Information Sciences
07.2018 - 09.2021
Vardhaan MangalharaOperations Associate