VARDHAN NARAVULA
APM Engineer
Summary
Results-driven APM Engineer with expertise in performance monitoring, incident management, and root cause analysis. Skilled at reducing MTTR, improving system reliability, and ensuring smooth production operations through proactive troubleshooting and collaboration.
Overview
4
4
years of professional experience
6
6
Certifications
1
1
Language
Work History
Senior Software Analyst
Mind Gate Solutions Private Limited
01.2024 - Current
- Dedicated Dynatrace Engineer for SBI UPI and PSPs, ensuring high availability for millions of daily transactions.
- Recognized by SBI Bankers for exceptional performance and contributions to application reliability and incident resolution.
- Received the "Wow Machine Award" from Mind Gate Solutions for outstanding technical excellence and proactive problem-solving.
- Primary point for performance analysis; first to identify root cause in bridge calls, driving cross-team collaboration.
- Deliver documented RCA reports and perform daily health checks to prevent issues and improve stability.
- Develop monitoring strategies and custom dashboards to enhance system visibility and reduce MTTR.
Technical Engineer
Hitachi Systems Private Limited
02.2023 - 12.2023
- Provided 24/7 monitoring for ICICI banking applications using Dynatrace, AppDynamics, and Vunet.
- Reduced MTTR by 25% via rapid root cause analysis and incident management.
- Conducted daily health checks and supported disaster recovery (DR) activities.
- Collaborated with cross-functional teams to maintain application performance.
System Engineer
Infosys Ltd
11.2021 - 10.2022
- Provided middleware support for Westpac Banking Corporation, ensuring stability of critical banking systems.
- Monitored and maintained middleware infrastructure, resolving incidents within SLA timelines.
- Collaborated with teams to deploy and configure middleware components.
- Conducted routine health checks and performance validations.
Education
Bachelor of Technology -
DVR & DR. HS MIC College of Technology
01.2021
Higher Secondary - undefined
Sri Chaitanya Junior College
01.2017
Secondary School -
Sree Vani English Medium High School
01.2015
Skills
APM & Monitoring Tools: Dynatrace AppDynamics Vunet Splunk Control-M NPMD
Virtualization & Infrastructure: VMware vSphere vROps Dashboard
Middleware & Servers: Oracle WebLogic Server Oracle Fusion Middleware
undefinedCertification
Black Belt AppDynamics Presales (Stage 1 & Stage 2, FY22)
PERSONAL PROFILE
- Date of Birth: 26/03/2000
- Marital Status: Unmarried
- Nationality: Indian
Timeline
Senior Software Analyst
Mind Gate Solutions Private Limited
01.2024 - Current
Technical Engineer
Hitachi Systems Private Limited
02.2023 - 12.2023
System Engineer
Infosys Ltd
11.2021 - 10.2022
Higher Secondary - undefined
Sri Chaitanya Junior College
Bachelor of Technology -
DVR & DR. HS MIC College of Technology
Secondary School -
Sree Vani English Medium High School
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