Summary
Overview
Work History
Education
Skills
Websites
Key Highlights
Timeline
Generic

Varghese Joy Samuel

Summary

Detail-oriented and results-driven professional with extensive experience in managing end-to-end documentation, client onboarding, fund operations, and compliance processes for Alternate Investment Funds (CAT II and CAT III). Skilled in coordinating with stakeholders, ensuring regulatory adherence, and maintaining operational accuracy across fund transfers, reconciliations, and reporting.

Overview

15
15
years of professional experience

Work History

Manager – Fund Operations & Client Onboarding Specialist (CAT II Fund and CAT III Fund)

Kotak Alternate Asset Managers Limited
Mumbai
07.2022 - Current
  • Managed end-to-end (Individual and Non Individual) documentation process for Alternate Investment Funds (AIFs), ensuring accuracy and timely completion.
  • Coordinated with Relationship Managers (RMs) and Senior Relationship Managers (SRMs) for seamless client onboarding and issue resolution.
  • Processed fund transfers via CMS Net banking, ensuring timely and accurate execution.
  • Preparing and uploading client master data on Wealth Spectrum, maintaining data integrity.
  • Preparing daily and monthly reports.
  • Resolved client queries via email and phone, ensuring high client satisfaction.
  • Performed Net Asset Value (NAV) calculations on a weekly basis, ensuring accuracy and compliance with reporting standards.
  • Executed Beginning of Day (BOD) and End of Day (EOD) processes daily to support smooth operational workflows and timely reporting.
  • Conducted daily stock reconciliations, identifying and resolving discrepancies to maintain data integrity and support financial accuracy.
  • Set up new AIF CAT III and CAT II funds - Opening of Bank account, Demat and Custody account and Broking account, completing all necessary documentation and ensuring regulatory compliance.
  • Updated client details on Wealth Spectrum, ensuring data accuracy.
  • Prepared and dispatched client statements and reports to clients and RMs/SRMs as per requirement.
  • Prepared redemption files, ensuring timely and accurate processing.
  • Modified client details as requested, maintaining data integrity.
  • Coordinated with compliance team for seamless onboarding of clients, ensuring regulatory compliance and KYC norms.
  • Prepared and maintained audit files, ensuring accuracy and completeness of documentation.
  • Setting up indemnity for AIF funds.
  • AML check, if found required necessary approval is taken.
  • Modifying client details (Transfer case, Transmission, R – NR case, Minot to Major case)

Associate Manager – Document Verification Unit

Indusind Bank Pvt. Ltd
Mumbai
08.2019 - 06.2022
  • Accountable for PAN India Account Opening (Current & Saving Account); drafting daily productivity MIS and submitting the same it to reporting manager.
  • Scrutinizing and verifying KYC documents; opening current account through tab banking and offline mode (Proprietor, Partnership & Company).
  • Ensuring the timely follow-up with GBO for those customers who have been declared deceased or fraudulent by AML.
  • Verifying the entries details in CRILC and trigger for NOC and credit approvals; check funding amount parked in CPU dummy AC & other mandate document received.
  • Coordinating with branches, MIS, Team management, Process improvements, life-cycle management, etc.
  • Involved in Error Free processing of transactions as per agreed service standards & approved procedure.
  • Ensuring MIS as per agreed timelines; ensuring comprehensive compliance with all regulatory and statutory requirements as relevant for various product and services.
  • Understanding & be aware of processes & procedures to be followed in case of contingency situation.

Senior Operations Analyst – Document verification unit

First Advantage Pvt. Ltd
Mumbai
08.2017 - 07.2019
  • Drafted candidate’s final reports as per the components defined by their respective clients.
  • Verified candidate’s documents (employee screening with education and employment history along with address and criminal records and database.
  • Delivered emails for resolution of queries and escalations if any.
  • Dispatched Final reports to the clients on daily and weekly basis and meeting the target.
  • Worked in close collaboration with different department to obtain data required for employee background verification.
  • Provided professional customer service to achieve high customer satisfaction and retention.

Executive - Customer Service

Capita India Private Limited
Mumbai
03.2013 - 01.2014
  • Evolved market segmentation & penetration strategies to achieve targets.
  • Managed customer centric operations, forwarded customer instructions to the concerned department & ensured customer satisfaction by achieving delivery & service quality norms.

Senior Customer Service Associate

First Source Solutions Limited
Mumbai
02.2011 - 03.2013
  • Build and maintained healthy business relations with clients, ensured high customer satisfaction matrices by achieving delivery & service quality norms.

Education

Bachelors of Commerce -

Mumbai University
01-2012

Skills

  • Client onboarding
  • Fund operations
  • KYC compliance
  • Data management
  • Fund transfer processing
  • Financial reporting

Websites

Key Highlights

  • Played a vital role in spearheading projects for British telecom, SKY TV and Marks & Spence.
  • Received an award 'For Most Improved Performance' for the quarter 10/11 - 12/11 and 01/12 - 03/12.
  • Bagged appreciation by top management executives and onshore team for 'Outstanding Performance & Dedication' for 01/12 - 06/12.
  • Accredited with an award 'For Outstanding Performance' for the quarter 10/18 - 12/18 and 01/19 - 03/19.
  • Awarded for 'Outstanding Performance in Sports' in the year 2017 and 2018.

Timeline

Manager – Fund Operations & Client Onboarding Specialist (CAT II Fund and CAT III Fund)

Kotak Alternate Asset Managers Limited
07.2022 - Current

Associate Manager – Document Verification Unit

Indusind Bank Pvt. Ltd
08.2019 - 06.2022

Senior Operations Analyst – Document verification unit

First Advantage Pvt. Ltd
08.2017 - 07.2019

Executive - Customer Service

Capita India Private Limited
03.2013 - 01.2014

Senior Customer Service Associate

First Source Solutions Limited
02.2011 - 03.2013

Bachelors of Commerce -

Mumbai University

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Varghese Joy Samuel