Accomplished operations professional with over 18 years of experience in extensive experience in leading migration and transition initiatives, successfully moving processes from onshore to offshore. Managed end-to-end transitions for diverse functions, including UK mortgages, UK insurance (placements, broking, and claims) for a top UK insurance broker, USA payment recovery, USA & Mexico medical equipment manufacturing, and operations in the Middle East. Known for ensuring seamless transitions with minimal disruption, enhancing operational efficiencies, and delivering cost savings business planning, performance management, and data analysis. Proven track record in partnering with technical and finance teams to develop operation that drive effective decision-making. Adept at delivering timely and accurate information, conducting in-depth analysis, and providing actionable insights to senior leadership. Skilled in leveraging various operations systems for detailed analysis and reporting. Demonstrated ability to promote the automation and standardization of processes, enhancing efficiency and accuracy.