Dedicated and enthusiastic job seeker with a knack for organization, seeking an entry-level Operations Manager role. Eager to contribute to a team's success in achieving company objectives.
Hi, I’m
Varsha Chauhan
Operation Manager
Delhi
Summary
Overview
8
years of professional experience
2
Languages
Work History
MyMoneyKarma Infomatics India Pvt. Ltd
Sales Manager
01.2024 - Current
Job overview
- I am a highly motivated, ambitious person and have a great attention to detail to any task that I undertake.
- I am passionate, eager to learn & grow, determined, and aim to expand my horizon Looking for an opportunity.
- A Dedicated and Trustworthy employee who believes in hard work as well as Smart work With full Efficiency and Effectiveness, Keeping in mind the Ethics and norms of the company, fully devote myself to the work to learn and build my knowledge.
Magicbricks Realty Services Ltd
Relationship Manager
01.2021 - 12.2023
Job overview
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Enhanced team productivity by leading weekly strategy meetings focused on client engagement and conflict resolution.
Square Capital Pvt Ltd.
Relationship Intern
01.2021 - 01.2022
Job overview
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Streamlined data entry processes, significantly reducing manual errors.
- Contributed to positive work environment by actively participating in team-building activities.
Payumart Advisory Pvt Ltd
Business Sales Associate
01.2019 - 01.2021
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Analyzed and reported on key performance metrics to senior management.
Global Enterprises
Senior Backend/CRM Executive
01.2017 - 01.2019
Job overview
- Established KPIs to measure the success of CRM campaigns, consistently monitoring progress towards desired outcomes.
- Optimized email marketing efforts for increased open rates and click-throughs, resulting in higher lead conversions.
- Partnered with IT department to resolve technical difficulties within the CRM platform, ensuring minimal disruptions for users across the organization.
- Prepared sales presentations for clients showing success and credibility of products.
Education
Delhi University
Bachelor of commerce
University Overview
CBSE Board
10th and 12th from Commerce
University Overview
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Lead generation
Sales operation
Relationship building
Account management
Performance management
KPI tracking
Sales process
Operations
Data analysis
Timeline
Sales Manager
MyMoneyKarma Infomatics India Pvt. Ltd
01.2024 - Current
Relationship Manager
Magicbricks Realty Services Ltd
01.2021 - 12.2023
Relationship Intern
Square Capital Pvt Ltd.
01.2021 - 01.2022
Business Sales Associate
Payumart Advisory Pvt Ltd
01.2019 - 01.2021
Senior Backend/CRM Executive
Global Enterprises
01.2017 - 01.2019
CBSE Board
10th and 12th from Commerce
Delhi University
Bachelor of commerce