VARSHA ELLIKKAL SATHEESAN
Frankfurt am Main
Summary
To build a career which enables to maximize my professional talent and develop my inner potential and contribute my wellbeing towards development of the organization. Will strives to enhance the effectiveness and efficiency of all functions for excellence through dedication and commitment in my entire endeavour in a dynamic organization, this would also facilitate continual learning.
Overview
6
6
years of professional experience
Work History
Administration, Operations and Marketing
Superfreez Technical Services LLC
12.2023 - 03.2025
- Managed daily office operations for a team of 25+ employees, improving workflow efficiency by 30%.
- Reduced administrative errors by 20% through implementation of a digital record management system.
- Oversaw document filing and compliance processes, ensuring 100% accuracy in audit records.
- Coordinated end-to-end operations, achieving 98% on-time project completion rate
Administration, Customer support and Operations
Dreampot LTD
12.2021 - 09.2023
- Communicated closely with the Head of Operations regarding the needs, concerns, or issues in the office, ensuring seamless operations and addressing key concerns promptly.
- Developed relationships with customers, vendors, and guests to present the company in a professional manner, enhancing customer satisfaction rates by 95%.
- Created and updated spreadsheets and presentations for weekly, monthly, and quarterly updates to upper management, improving reporting accuracy by 100%.
Administrative and Marketing specialist
Meraki weddings
03.2020 - 11.2023
- Consulted with clients on catering, venue, and budget to design unique, tailored weddings and events, ensuring personalized experiences within budget.
- Coordinated contractors, accommodations, and transportation, negotiated contracts, and built strong teams with excellent communication and interpersonal skills.
- Improved workflow efficiency by 30% and reduced administrative errors by 20% through effective coordination and management.
Administrative and Marketing Assistant
Kovil Home stay
03.2021 - 11.2021
- Scheduled and coordinated client appointments, ensuring seamless communication and logistics, resulting in a 30% increase in meeting efficiency.
- Responded to client inquiries diplomatically and tactfully, achieving a 95% customer satisfaction rate.
- Analyzed client requirements and complaints, providing effective remedies and reducing issue resolution time by 20%.
Security Executive in Operations & Administration
Spicejet LTD
06.2019 - 02.2021
- An integral part of the team in monitoring the aircraft, terminals & baggage area.
- To do jobs assigned as a responsible officer with utmost perfection and diligence. Experienced in doing passenger security checks with technical & manual methods, also carrying out special security duties that pertained to high-profile passengers.
- Travelled with the aircraft for security purposes to highly risked air routes.
- Gained valuable knowledge in Customer relations.
- Handled air cargo operations, including loading, unloading, and documentation in compliance with airline and airport safety standards.
- Coordinated with ground staff, customs, and freight forwarding agents to ensure timely cargo movement.
Education
MBA - Airline & Airport Management
Nehru College Of Aeronautics & Applied Sciences
01.2018
BA - English Literature & Communication Studies
St.Teresa's College
01.2016
Skills
- SAP-Basic knowledge
- DokuWeb-Basic knowledge
- Loga-Basic knowledge
- MS Word
- MS Excel
- Power point
- Microsoft Office
- Microsoft Teams
Timeline
Administration, Operations and Marketing
Superfreez Technical Services LLC
12.2023 - 03.2025
Administration, Customer support and Operations
Dreampot LTD
12.2021 - 09.2023
Administrative and Marketing Assistant
Kovil Home stay
03.2021 - 11.2021
Administrative and Marketing specialist
Meraki weddings
03.2020 - 11.2023
Security Executive in Operations & Administration
Spicejet LTD
06.2019 - 02.2021
MBA - Airline & Airport Management
Nehru College Of Aeronautics & Applied Sciences
BA - English Literature & Communication Studies
St.Teresa's College