Varsha Indukuri
Bengaluru
Summary
Detail-oriented IT professional with experience in 24/7 infrastructure monitoring using Site24x7, internal IT asset management, and software license management in enterprise environments. Possesses strong foundational knowledge of Linux operating systems and IT operations. Skilled in alert monitoring, incident handling, asset lifecycle tracking, license compliance support, and operational documentation to ensure system availability, governance, and efficiency.
Overview
2
2
years of professional experience
Work History
Associate Engineer – IT Monitoring & Asset Operations
Wissen Infotech
Bengaluru
12.2023 - Current
- Performed 24/7 monitoring of applications, servers, and infrastructure using Site24x7 to ensure availability and performance.
- Monitored alerts related to server and website uptime
- Created, updated, and managed incident and service request tickets, ensuring timely response and escalation.
- Conducted internal IT asset management activities, maintaining accurate hardware and software inventories.
- Managed asset lifecycle activities including allocation, tracking, recovery, and decommissioning.
- Supported software license management by identifying non-compliant installations and assisting with reconciliation.
- Maintained CMDB and asset records ensuring audit readiness.
- Performed periodic asset audits and stock verification to identify missing or unused assets.
- Utilized Linux foundational knowledge to support system checks and operational activities.
- Prepared operational documentation and shift handover notes.
Education
Bachelor of Technology (B.Tech) - Information Technology
Swarnandhra College of Engineering and Technology
04.2023
Skills
- Monitoring & IT Operations
- 24/7 Infrastructure & Application Monitoring
- Alert Monitoring & Incident Response
- Monitoring Tool: Site24x7
- Incident & Service Request Handling
- SLA Adherence & Shift-based Operations
- Escalation to L2 / L3 Teams
- IT Asset & License Management
- Internal IT Asset Management
- Hardware & Software Asset Tracking
- Asset Lifecycle Management
- Software License Management & Compliance
- Asset Audits & Stock Verification
- CMDB & Asset Inventory Maintenance
- Strong Foundational Knowledge of Linux
- Ticketing Systems
- ITIL Foundation Concepts
- Documentation & Runbooks
- Shift Handover & Operational Reporting
Languages
- English
- Telugu
Timeline
Associate Engineer – IT Monitoring & Asset Operations
Wissen Infotech
12.2023 - Current
Bachelor of Technology (B.Tech) - Information Technology
Swarnandhra College of Engineering and Technology