varsha K
Bengaluru
Summary
Dynamic banking professional with a proven track record at Sree Charan Souhardha Co Operative Bank Ltd, excelling in customer service and operational efficiency. Adept at mentoring teams and implementing process improvements, I leverage strong analytical skills to enhance financial performance while fostering a collaborative and positive work environment.
Overview
14
14
years of professional experience
Work History
Part Time Office, Scale III
Sree Charan Souhardha Co Operative Bank Ltd
07.2024 - Current
- Collaborated with team members to improve workflow efficiency and operational effectiveness.
- Developed training materials for new staff, fostering knowledge transfer and skill development.Mentored junior staff on best practices in banking procedures and customer service excellence.
- Collaborated with human resources department on staff training and development programs, fostering continuous improvement within the operations .
- Preparation, verification and submission of monthly, quarterly, Half yearly and Annual returns to Rerserve Bank of India, DICGC.
- Assisting HR department in calculating, accounting and executing staff matters like EPFO, Gratuity, Insurance internal processes.
- Assisting Accounts department in preparation of documents and data for internal audit, concurrent audit, RBI Inspections.
- Submission of Cash Transactions reports on monthly basis to FIUIND, SFT reports to income tax department.
- Monitoring of day to day Transactions at the head office level
Deputy Manager of Accounts and HR Department
Sree Charan Souhardha Co Operative Bank Ltd
04.2019 - 06.2024
- Managed overall activities Accounts, Funds, Investments, Audit, Human Resource Departments.
- Managed financial reporting processes to ensure compliance with regulatory standards. Developed and monitored budgets, improving resource allocation efficiency.
- Coordinated audits to enhance transparency and operational integrity.
- Mentored junior staff on finance best practices and compliance .
- Improved forecasting accuracy through advanced analytical techniques and tools.
- Developed and implemented HR policies to enhance employee engagement and compliance.
- Coordinated recruitment processes, including job postings and candidate screening. Managed onboarding programs for new hires, ensuring smooth integration into company .
- Supervised HR staff, fostering professional growth and teamwork within the department.
- Developed and maintained procedures and processes and coordinated leaves of absences with management.
- Managed annual performance review process, promoting a culture of accountability and continuous improvement among staff members.
- Implemented effective succession planning strategies, preparing the organization for future leadership transitions.
- Collaborated with senior management to develop strategic workforce planning initiatives, resulting in optimized talent acquisition.
- Coordinated company-wide learning and development programs, including leadership development initiatives for high-potential employees.
- Handled sensitive personnel issues discreetly while maintaining confidentiality at all times.
Accountant Head Office Accounts, Funds, Investments
Sree Charan Souhardha Co Operative Bank Lt
03.2017 - 04.2019
- Coordinated payment processes to ensure accuracy and timeliness.
- Conducted monthly reconciliations of bank statements to enhance financial accuracy and resolve discrepancies.
- Assisted in budget preparation and forecasting by compiling financial data for departmental analysis.
- Utilized accounting software to track expenses, streamline reporting, and improve efficiency in financial operations.
- Maintenance of Daily CRR and SLR of the Bank.
- Investing in Government Securities Other Bank Deposits, Bonds.
- Maintenance of cash required by branches and accommodating surplus cash available to fetch good returns.
- Maintaining good relation with other Banks and managing of cash requirement and surplus cash accommodation for smooth functioning of all the 10 branches.
- Booking good profits on sale of Government Securities.
- Monitoring CCIL platform for regular analysis of performance of available Government Securities.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Preparation and submission of Monthly RBI returns, TDS returns.
Special Assistant Bank Branch Operations
Sree Charan Souhardha Co Operative Bank Ltd
07.2012 - 03.2017
- Managed client relationships to enhance service satisfaction and retention.
- Developed training programs for junior staff to improve operational efficiency.
- Implemented compliance measures ensuring adherence to regulatory standards and policies.
- Managed successful marketing campaigns targeting high net worth clients, resulting in increased deposits and investment opportunities for the bank.
- Established lasting relationships with key business partners, broadening the bank''s reach within the community and promoting long-term growth.
- Supervised branch operations and made continuous improvements in each area.
- Represented bank at community events to establish strong ties and promote business.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
Assistant Bank Branch Operations
Sree Charan Souhardha Co Operative Bank Ltd
07.2011 - 07.2012
- Processed customer transactions accurately and efficiently.
- Assisted in balancing cash drawers and resolving discrepancies.
- Provided exceptional service to clients, addressing inquiries and concerns promptly.
- Maintained up-to-date knowledge of banking products and services for informed client interactions.
- Collaborated with team members to improve workflow and enhance customer satisfaction.
- Conducted routine audits of accounts to ensure compliance with bank policies.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Processed new account openings efficiently, ensuring all necessary documentation was completed accurately.
- Streamlined workflow by effectively organizing documents, files, and reports for easy access.
- Assisted customers with account management, resulting in improved financial planning and decisionmaking.
- Reduced errors in cash handling through meticulous attention to detail and adherence to policies.
- Enhanced bank operations by maintaining up-to-date knowledge of banking procedures and regulations.
- Provided backup support to other bank clerks during peak hours or staff absences to ensure seamless service delivery.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Education
Bachelor of Engineering -
GLOBAL ACADEMY OF TECHNOLOGY Affiliated To VTU
Bengaluru JAIIB [2017], KYC AML CERTIFICATE [2025)
IIBFSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Decision-making
Timeline
Part Time Office, Scale III
Sree Charan Souhardha Co Operative Bank Ltd
07.2024 - Current
Deputy Manager of Accounts and HR Department
Sree Charan Souhardha Co Operative Bank Ltd
04.2019 - 06.2024
Accountant Head Office Accounts, Funds, Investments
Sree Charan Souhardha Co Operative Bank Lt
03.2017 - 04.2019
Special Assistant Bank Branch Operations
Sree Charan Souhardha Co Operative Bank Ltd
07.2012 - 03.2017
Assistant Bank Branch Operations
Sree Charan Souhardha Co Operative Bank Ltd
07.2011 - 07.2012
Bachelor of Engineering -
GLOBAL ACADEMY OF TECHNOLOGY Affiliated To VTU
JAIIB [2017], KYC AML CERTIFICATE [2025)