Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Executive Assistant
PANDIM CONSULTANCY AND RESEARCH SERVICES PVT LTD
MUMBAI
10.2012 - Current
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Maintained confidential records and files related to executive operations.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Developed effective filing systems for easy retrieval of information when needed.
Monitored incoming emails and responded accordingly in a timely manner.
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
Greeted visitors warmly upon arrival at the office premises.
Managed all aspects of catering needs for special events hosted by the organization.
Answered telephone calls from customers or clients providing assistance where necessary.
Created and maintained up-to-date records related to customer accounts or financial transactions.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Coordinated meeting and work schedules for staff teams and executives.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Obtained signatures for financial documents and internal and external invoices.
Followed proper accounting and bookkeeping procedures to support audits.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Coordinated multiple schedules using online calendaring system.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Receptionist Administrator
BTS INVESTMENT ADVISORS PVT LTD
MUMBAI
01.2008 - 09.2012
Greeted visitors and customers warmly, offering refreshments as appropriate.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Maintained reception area cleanliness and tidiness.
Managed the distribution of incoming mail, faxes, and packages.
Provided assistance with payroll processing when needed.
Answered incoming phone calls, routing to appropriate parties throughout office.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Received parcels, routed mail and opened packages for staff.
Import and Export Coordinator
R STEINMETZ AND SONS PVT LTD
MUMBAI
01.2006 - 12.2007
Coordinated and monitored the shipment of goods to ensure timely delivery.
Maintained detailed records of all imported and exported products.
Ensured proper documentation was completed prior to customs clearance of shipments at ports of entry or exit.
Computer Data Entry Operator
MUMBAI UNIVERSITY
MUMBAI
03.2006 - 07.2006
Accurately entered and updated customer data into the company database system.
Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
Education
Bachelor of Commerce - Accounting And Business Management
N G BEDEKAR COLLEGE OF COMMERCE
THANE
03-2002
Skills
Staff Management
Mail Management
Scheduling
Business Writing
Business Administration
Office Management
Administrative Support
Meeting planning
Travel administration
Bookkeeping
Phone Etiquette
Languages
Marathi
First Language
English
Proficient (C2)
C2
HINDI
Upper Intermediate (B2)
B2
Timeline
Executive Assistant
PANDIM CONSULTANCY AND RESEARCH SERVICES PVT LTD
10.2012 - Current
Receptionist Administrator
BTS INVESTMENT ADVISORS PVT LTD
01.2008 - 09.2012
Computer Data Entry Operator
MUMBAI UNIVERSITY
03.2006 - 07.2006
Import and Export Coordinator
R STEINMETZ AND SONS PVT LTD
01.2006 - 12.2007
Bachelor of Commerce - Accounting And Business Management
Market Research Associate & BD Executive at IQ4I Research & Consultancy Pvt. LtdMarket Research Associate & BD Executive at IQ4I Research & Consultancy Pvt. Ltd
Associate
ASSOCIATE at AuthBridge Research Services Private Limited, Authbridge Research and Services pvt ltdAssociate
ASSOCIATE at AuthBridge Research Services Private Limited, Authbridge Research and Services pvt ltd