A Competent professional with an overall 6+ years working experience in different domains, 2+ years experiences as Data Analyst, 3+ years in Project Management officer (PMO), and 1 year in customer service.
Overview
6
6
years of professional experience
Work History
Data Analyst
Tata Consultancy Services
03.2022 - 10.2024
Having around 2+ years of professional IT experience with business intelligence tools like Power BI (Power BI Desktop and Power BI Service)
Experience in connecting with multiple data sources like SQL Server, and excel from Power BI to build complex datasets
Extensively worked on performing the ETL activities in Power Query, and having good experience in filtering the unwanted data in Power query and also used transformations like merge queries, append queries, pivoting the column, UN pivoting columns, adding custom columns, splitting the columns, merging the columns etc
Having experience in doing Data Modelling in Power Pivot Model
Extensively used different categories of DAX functions like Time Intelligence functions, Filter functions, Logical functions, Text functions, number and statistical functions for creating new information
Extensively worked in Power view for presenting the data in graphical format using different visualizations in Power BI
Hands on experience with visual level, page level, report level and drill Through filters for filtering the data in a Report
Good experience in Creating Hierarchies, drilldown reports and in sorting the data in visualizations, grouping, binning the data in Power BI
Experience in publishing the reports to Power BI Service and setting up the necessary connections and also having experience in sharing the reports and dashboards with end users
Worked on on-premises data gateway to refresh and schedule refresh the data in the dataset
Implemented ROW LEVEL SECURITY (RLS) as part of security in Power BI
Project Management Officer
Tata Consultancy Services
08.2019 - 01.2022
Creating Contracts based on the Provided SOW & Change Request
Analysing the Statement of Work Identifying the type of project Fixed price, Time and Material and Job type and further activities involve
Responsible for milestone maintenance, Time and Material basis and Revenue Flow
Budget management, Defining Cost Budget, Resource allocation and Financial planning
As part of won creation, creating won on need basis of service practices
As part of allocation management, I ensure that project allocation has been assigned to all associates working in the project
Preparation of billing vitals, creating invoices, follow up for payments and monitoring the ageing of outstanding receivables
Provide support to advisory client facing teams & onshore finance/engagement teams by providing timely reports & insights
Generate project requests for clients based on services rendered and in coordination with the Project Manager
Responsible for Invoice billing and delivering to stakeholders
Customer Service Specialist
Tata Consultancy Services
07.2018 - 07.2019
1 year experience in assisting customers, answering phone inquiries and follow up with the status of complaints
Strong communication and problem-solving skills – focused and executed tasks in high stress situations, multi task efficiently, maintaining the strong analytical details, build effective customer relationship
Education
Bachelor Of Business Management (BBM) -
RBVRR Women’s college
Intermediate -
Sri Chaitanya Jr college
Skills
Microsoft Excel
PowerPoint
Planning and organising
Time management
Information seeking
Awards
Best performer Award 2024
On spot Award 2023
Service and Commitment Award 2020
BPS Star Performer Award 2018
Professionalcompetencies
A Competent professional with an overall 6+ years working experience in different domains
2+ years experiences as Data Analyst
3+ years in Project Management officer (PMO)
1 year in customer service
Disclaimer
I hereby declare that the above information is given is true to my knowledge. if you provide me an opportunity to work in your esteemed organization. I will place my best efforts towards it.
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services