Hi, I’m
VARSHA KUMARI
Parna
Summary
Results-driven Customer Relationship Associate skilled in client retention and Salesforce CRM. Enhances customer satisfaction through effective problem-solving and streamlined communication, achieving improvements in response times and operational efficiency. Focused on building strong relationships and delivering impactful results.
Overview
8
years of professional experience
Work History
World of Titan (Helios)Patna, Bihar
Customer relationship officer
02.2019 - Current
Education
Magadh University Bodh Gaya Bodh Gaya
Associate of Arts
07-2016
Skills
Patience and composure
Goal-oriented mindset
Data entry proficiency
Client retention strategies
Salesforce CRM
Call center experience
Complaint handling
Customer service
Time management
Problem-solving abilities
Calm and professional under pressure
Computer skills
Customer service excellence
Money handling
Relationship building
Self motivation
Timeline
Customer relationship officer
World of Titan (Helios)
02.2019 - Current
Magadh University Bodh Gaya
Associate of Arts