Varsha M
Bangalore
Summary
To work in a growth and result oriented organization and to apply the knowledge acquired to deliver a highly professional standard of work to accomplish the organisational goals with my learnt and inherit skills and at the same time endeavour to acquire newer and sophisticated skills.
Overview
5
5
years of professional experience
Work History
Jr.Executive Operations
SRIRAM FINACE
RAICHUR
02.2023 - 01.2024
- Successfully promoted and sold small-ticket size personal loan products to individual clients
- Provided personalized assistance and guidance to clients throughout the loan application and approval process
- Collaborated with internal teams to ensure seamless processing of loan applications and timely disbursement of funds
- Reviewed loan applications and supporting documents to ensure compliance with company policies, regulatory guidelines, and industry standards
- Analyzed risk factors including debt-to-income ratios, credit history, and employment stability to make informed lending decisions
- Maintained accurate and organized records of underwriting decisions, correspondence, and loan documentation.
Customer Relationship Advisor
Concentrix Daksh Services India Pvt Ltd
Bangalore
05.2019 - 06.2020
- Engaged in the Insurance process catering to UK clients
- Conducted verification of customers' Letter of Authority and procured requisite customer details
- Utilized Customer tools such as CINS and Stacs to ensure accurate customer verification
- Gathered pertinent information including customers' credit card numbers, loans, and mortgages
- Oversaw the customer validation process; in cases of non-verification, promptly transferred Letter of Authority to the subsequent team
- Upon successful customer verification as per the provided LOA, facilitated accounts gathering using various tools, prepared necessary documents, and forwarded them to the next team.
Education
M.Com -
Gulbarga University
01.2018
B.Com -
Mysore University
01.2015
P.U.C -
PRE-University Education
01.2012
S.S.L.C -
Board of SSC
01.2010
Skills
- Strong understanding of personal loan products and financial services industry
- Exceptional interpersonal and communication skills
- Proficient in CRM software and MS Office Suite
- Excellent negotiation and closing skills
- Ability to work effectively in a fast-paced, target-driven environment
- Detail-oriented with strong analytical and problem-solving abilities
Languages
- English
- Kannada
- Telugu
- Hindi
Projects
Customer Relationship with the Karnataka Bank
Order processing system and customer relationship with Jindal Steel Works Ltd.
Timeline
Jr.Executive Operations
SRIRAM FINACE
02.2023 - 01.2024
Customer Relationship Advisor
Concentrix Daksh Services India Pvt Ltd
05.2019 - 06.2020
M.Com -
Gulbarga University
B.Com -
Mysore University
P.U.C -
PRE-University Education
S.S.L.C -
Board of SSC
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