VARSHA PASWAN
Guest Service Associate
Summary
Service oriented hospitality Professional skilled in guest relations, front desk operations and team leadership. Committed to deliver exceptional guest experiences and fostering a front office environment. Focussed on continuous learning and professional development to uphold high standards in hospitality.
Overview
2
2
years of professional experience
Work History
GSA
Elegant Waterfront Resort
09.2025 - Current
Resolved guests queries, special requests and complaints to enhance guests satisfaction.
Maintained special records in spreadsheet format to maintain operational efficiency.
F&B Steward
Culture Restaurant & Banquet
03.2024 - 04.2025
Education
Aviation Hospitality & Travel Management -
Frank Finn Institute
Gorakhpur, UPBachelor of Arts -
DDU Gorakhpur
UPIntermediate -
S P N I C Gorakhpur
UPSkills
Guests Relation
Soft Communication Skills
Team Leadership
Decision Making
Good Presentation Skills
DECLARATION
I, hereby, declare that all the information given here is true & correct to best of my knowledge & believe. Thanking you.
Timeline
GSA
Elegant Waterfront Resort
09.2025 - Current
F&B Steward
Culture Restaurant & Banquet
03.2024 - 04.2025
Aviation Hospitality & Travel Management -
Frank Finn Institute
Bachelor of Arts -
DDU Gorakhpur
Intermediate -
S P N I C Gorakhpur