Varsha Prakash

• Work on books, uniforms, and stationery sales and services.
• Ensure compliance with safety regulations and school policies.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Performed regular price checks to ensure competitive pricing.
• Prepare monthly reports on sales figures, expenses, and profits.
• Use excellent verbal skills to engage parents in conversation, and effectively determine needs and requirements.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
• Assisted in the preparation of reports and presentations, utilizing various software tools.
• Handled parent inquiries via phone and email, providing timely and effective solutions.
• Built and maintained working relationships with peers and upper management.
• Implemented filing systems, improving document retrieval times.
• Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
• Enhanced parent satisfaction and store operations through relationship building and daily problem-solving.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Completed day-to-day duties accurately and efficiently.
• Handle daily incoming and outgoing calls from parents related to books and uniform concerns.
• Work on the MCB tool related to uniform and book sales, parent concerns, etc.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Updated and maintained store signage and displays.
• Coordinate and direct the activities of businesses or departments concerning production, pricing, and sales with the purchase department.
• Review parents' feedback to make operational improvements and promote satisfaction.
• Resolve parent complaints in a timely manner.
• Conducted daily store operations, including opening and closing procedures.

• Managed daily operations of around 20 customers for successful small business, ensuring efficient processes and quality services.
• Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
• Negotiated favorable lease terms for business expansion, securing prime location at reduced cost.

• Previously associated with Mindtree as Senior Engineer from July 2016 to January 2022.
• Monitored and evaluated engineering performance to recommend improvements.
• Conducted research to identify and evaluate new technologies and concepts.
• Conducted tests to determine success of product performance.
• Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel.
• Increased product performance through rigorous testing procedures and meticulous attention to detail in design phases.

• Previous project Andhra Bank Core Banking Services in Hyderabad as a backup and storage administrator.
• Conducted regular audits of storage systems to identify areas for improvement and maintain compliance with industry standards.
• Developed comprehensive disaster recovery plans to ensure data integrity and availability during unforeseen events.
• Played a key role in successful data center migrations, coordinating closely with cross-functional teams to minimize disruptions during transitions.

Previously associated with Wipro Technologies, as Windows & Backup admin Hyderabad from Feb/2012-March/2014.

• Established best practices for Windows server administration, contributing to a more consistent and efficient work environment.
• Managed Active Directory services including user account creation, group policy implementation, and access management to maintain secure environments while providing necessary resources for users.
• Managed virtualization environments using Hyper-V technology, ensuring optimal resource allocation for virtual machines and efficient system performance.
• Supported end-user needs by troubleshooting hardware and software issues in timely manner, reducing user frustration and lost productivity time.
• Performed software installations and upgrades to UNIX or Windows operating systems.
• Designed and evaluated WAN and LAN connectivity technologies.