Business Development Manager/ Key ac manager with a sound understanding of organizational development, Client management and sales with 7+ years of experience. Proficient in Pre Sales, Sales and operations opportunities in B2B and B2C.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager - Elite Banker Wealth
IDFC First Bank Pvt Ltd
Hyderabad
09.2023 - Current
Responsible to virtually manage HNI clients of the bank.
To be a part of end to end journey of these clients. From their onboarding to portfolio management.
Key AC management and servicing to the HNI clientele.
Responsible for cross-sell, upsell with existing and new clientele.
Responsible for multi-product delivery that the bank has to offer.
KYC, service requests, and escalation management.
Assistant Manager Business Development
enParadigm
Banagalore
04.2022 - 11.2022
Identify or create business opportunities with B2B clients
Pitch E-learning, competency based learning to improve skills of different cohorts
Understanding clients requirements, running demos and solutioning
Connect with CXO's, Head HRs, L&D Heads, CHRO's from the GTM client list to create new business opportunities
Work on dormant accounts to revive business
Work closely with sales team further into the sales cycle
Market research to increase the client base.
Business Development and Response Specialist
NewWave Computing Pvt Ltd
Bangalore
01.2020 - 11.2021
Involved in End to end sales cycle
From generating an opportunity to client servicing post sales
Connect with CTO , Head of IT, Head of procurement, Heads of operations etc
Understanding the client requirements & solutioning
Focus on their pain points in having an efficient IT infra
Key account management - generating more revenue with the existing clients
Client retention, upselling and cross selling was a part of my job role
Maintaining strong relationships with OEM’s which include Dell, Lenovo, Hp etc
Pitching in new products/ solutions as per the market trend, to the management and customers.
Freelance Business Development
Freelance
05.2019 - 11.2019
Was into Mutual fund Distribution
Wealth management advisory services
Was a part of family business
Worked at finding new business opportunities for ' Hot Radish Catering ' through marketing and networking.
Business Development Manager
Gumption Labs
Bangalore
04.2016 - 04.2019
B2C Sales of stock market technical analysis too
B2B software sales to IFA's , Brokers and other Mutual fund distributors
Managing client relations
Monitoring the performance and activities of the team, creating weekly review reports etc
Training team members
Compile and manage flow of sales leads generated through sales activities, Mail campaigning, inbound phone and email leads, business directories, referrals, and other sources
Providing business, technical, and product knowledge in support of post sales activities in order to ensure customer satisfaction.
Education
Master of Business Administration - International Business And Marketing
Indian School of Business Management
01-2018
B.COM - Accounting and Finance
Mount Carmel College - Autonomous
01-2015
Pre university - Business/Commerce, General
St Anne's Pre University
Banaglore
01-2012
Skills
Organizational Development
Business Development
Relationship Building
Customer Retention
End-to-End Sales
Sales Operations
Key Account Management
Customer Success
Banking Relationship Manager
Certification
IRDAI Certification - 2024
Life Skills Certification Course - Bangalore
Languages
English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Timeline
Manager - Elite Banker Wealth
IDFC First Bank Pvt Ltd
09.2023 - Current
Assistant Manager Business Development
enParadigm
04.2022 - 11.2022
Business Development and Response Specialist
NewWave Computing Pvt Ltd
01.2020 - 11.2021
Freelance Business Development
Freelance
05.2019 - 11.2019
Business Development Manager
Gumption Labs
04.2016 - 04.2019
Master of Business Administration - International Business And Marketing
Indian School of Business Management
B.COM - Accounting and Finance
Mount Carmel College - Autonomous
Pre university - Business/Commerce, General
St Anne's Pre University
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