Varsha Rani
Bengaluru
Summary
Focused Fraud Analyst with highly developed skills that truly shine when identifying anomalies and teaming up with staff members for brainstorming purposes. A valuable and committed professional with dynamic communication and interpersonal skills. Ready to take on a new role with a company where a strong work ethic and calm demeanor will be appreciated.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Fraud Analyst
Concentrix Daksh Services Private Limited
04.2023 - 07.2023
- Worked for UK based Fintech - Revolut
- Conduct data analysis using various software tools such as SQL and Excel.
- Analyze and investigate suspicious activity reports to identify potential fraud cases.
- Review transaction patterns to detect fraudulent activities across multiple channels.
- Conduct reviews of flagged transactions and reports that showed potential suspicious activity.
- Made recommendations for closing accounts and performed associated follow-up.
Trust and Safety Analyst
Varite India Pvt Ltd
05.2021 - 04.2023
- Review, identify and resolve fraud, non-compliant tasks on LinkedIn platform
- Write SQL queries to fetch and analyze data to review, identify fraudulent patterns and resolve fraud related issues
- Create new rules on the risk engine to prevent cyber fraud
- Proactively & effectively identify problems and issues by performing relevant research using the appropriate tools such as SQL, R and PowerBi
- Communicate analytical insights to Analyze reports, identify trends and report to appropriate stakeholders.
Advisor - Customer Service
PhonePe Private Limited
01.2020 - 05.2021
- Make product improvements to identify and reverse suspicious transaction(s) done by the scammer on the platform
- Work with legal team on cyber cell complaints and find out ways to reduce those
- Work closely with the team to reduce the number of chargebacks/disputes and prevent subsequent loss for PhonePe
- Analyze known fraud loses and establish patterns to prevent the same from happening again
- Analyze the data to find out suspicious merchant accounts
Transaction Risk Investigator
Amazon Development Centre (India) Pvt Ltd
10.2016 - 12.2019
- Use analytical software tools like SQL, Power BI, Advanced Excel to trace the fraud patterns and feed them into the system for generating rules and SOPs
- Draft new SOPs by analyzing fraud trends and implement the same site wise. Analyze risk levels of various customers and sellers, carry out transaction analysis, enterprise risk analysis, fraud detection and detection of illegal activities like TF, weapon sales, ID theft, CC theft, collusion, ATO, ML etc. Maintain SAR to mitigate risk areas
- Collecting and analyzing data to identify patterns, trends, insights and solutions.
- Monitor chargeback percentages for merchants and keep a track of it.
Analyst Programmer
Ramco Systems Limited
07.2015 - 07.2016
- Work on screen back-ends using in-built tools, SQL and Javascript, resolving any bugs to make sure the front-end operations run without any glitch
- Work on building front end models and blueprints for business analysis.
- Write weekly reports to keep managers and coworkers informed of all the findings.
Education
Computer Science and Engineering -
National Institute of Technology, Jamshedpur
05.2015
Higher Secondary -
Kairali Public School
Matriculation -
SL DAV Public School
Skills
- SQL
- Advanced Excel
- Tableau
- Basic R and Python
- AML
- Transaction Monitoring
- Quality Assurance
- KYC, CDD, EDD
- Chargeback
Certification
- SQL
- Advanced Excel
- Currently preparing for ACAMS certification
Languages
- Hindi
- English
Timeline
Senior Fraud Analyst
Concentrix Daksh Services Private Limited
04.2023 - 07.2023
Trust and Safety Analyst
Varite India Pvt Ltd
05.2021 - 04.2023
Advisor - Customer Service
PhonePe Private Limited
01.2020 - 05.2021
Transaction Risk Investigator
Amazon Development Centre (India) Pvt Ltd
10.2016 - 12.2019
Analyst Programmer
Ramco Systems Limited
07.2015 - 07.2016
Computer Science and Engineering -
National Institute of Technology, Jamshedpur
Higher Secondary -
Kairali Public School
Matriculation -
SL DAV Public School