Varsha Subramanyam

Booking:

• Ensuring all required documents uploaded by sales team to initiate project
• Evaluate project gross margin and confirm profitability.
• Maintained Booking Report to track sales and inventory effectively.
  Compiled WAR Report to identify and mitigate risks in operations.
  Managed Renewal Order Report to ensure timely contract renewals.
• Collaborating with Sales Team for documentation.
• Coordinating with Sales team on renewal requests
• Circulate booking report to every BU head and Region/Sales Head on a weekly basis
• Managed delivery of all reports (Booking, WAR, and Renewal) to Stakeholder
• Engaged in closing bookings.
• Instruct and assist new team members in mastering booking process workflows

Scheduling:

• Aligning project schedules through effective communication with Customer
• Communicate with Customer to obtain Vulnerability Configuration Outputs for pipeline projects
• Assigning Engineers to projects aligned with specific skill sets
• Sharing weekly status update tracker and engaging in weekly calls with customer to maintain transparency regarding all channels booked and their respective statuses
• Managed project schedule and timesheet maintenance
• Optimizing workbench management within project management tool (OPEX) for engineers
• Focused on project closure to meet quarterly and annual booking and billing targets.
• Collecting client feedback on completed project
• Coordinated scheduling of technical sessions for Engineers during low workload periods

Billing:

• Facilitate monthly billing projections with all BU heads and report status to required stakeholders.
• Conduct weekly status meetings on billing milestones with Delivery Managers to achieve billing targets.
• Following up on signoffs, timesheets, device counts, takedowns, IPs from client upon reaching milestone
• Communicating invoice details to Finance team alongside necessary documentation
• Presented billing milestones missed for month to management and collaborated with DMs to address gaps for target achievement
• Assessed revenue performance from prior financial year compared to current year
• Securing project closure documentation from client at project conclusion.
• Collaborate with BU heads and Delivery Manager to resolve collection issues from delivery team, ensuring seamless money collection
• Investigated invoice cancellations due to Delivery team actions.
  Coordinated with Delivery team to resolve issues and issue new invoices.