Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Varsha Waghela

Mumbai

Summary

Willing to relocate in Dubai a highly skilled Executive Assistant with background in providing comprehensive support to company directors. Strengths include streamlining office operations, managing complex calendars, and handling confidential matters discreetly. Known for strategic planning skills and ability to coordinate multiple projects effectively. Previous roles demonstrate significant impact on efficiency of executive workflow and overall office productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Director

Wescon Housing Pvt Ltd
Mumbai
12.2023 - Current
  • Managed executive schedules and coordinated appointments for the Director.
  • Organized meetings and prepared agendas to ensure effective communication.
  • Assisted in the preparation of reports and presentations for board meetings.
  • Streamlined office operations by maintaining filing systems and records management.
  • Coordinated travel arrangements, including itineraries and accommodations for executives.
  • Handled correspondence and communications on behalf of the Director efficiently.
  • Maintained confidentiality while managing sensitive information and documents.
  • Acted as a liaison between the director and other departments within the organization.
  • Identified areas where improvements could be made in order to increase productivity.
  • Reviewed policies and procedures regularly to ensure compliance with industry regulations.
  • Organized and attended conferences, workshops and other events on behalf of the Director.
  • Created databases of customer information that could be used for marketing purposes.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.

Executive Assistant to the Managing Director

Columbia Petrochem Pvt Ltd
Mumbai
07.2021 - 04.2023
  • Organized travel arrangements and itineraries for executive personnel.
  • Handled confidential information with discretion and professionalism.
  • Monitored emails sent to the Managing Director's inbox; flagged urgent messages as needed.
  • Managed filing system for documents related to projects handled by executive staff members.
  • Maintained calendar of appointments, meetings, events and deadlines for the Managing Director.
  • Responded promptly to any requests made by senior management team members.
  • Developed relationships with other departments within the organization in order to ensure smooth flow of communication between departments.
  • Set up meeting and event logistics for senior management and updated calendars.

Academic Counselor

Whitehatjr
Mumbai
10.2020 - 05.2021
  • Guided students in course selection to align with academic goals.
  • Collaborated with teachers to support student learning needs effectively.
  • Monitored student progress and adjusted strategies as needed.
  • Conducted one-on-one counseling sessions to address academic challenges.
  • Provided guidance on course selection, degree requirements, transfer options, study skills and other related topics.
  • Participated in regular staff meetings to review best practices in academic counseling.
  • Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options.

Supervisor Cum Executive Assistant

Chiliad Procons Pvt Ltd
Mumbai
09.2018 - 10.2020
  • Managed guest inquiries and resolved issues to enhance satisfaction.
  • Coordinated with departments to ensure seamless guest experiences.
  • Assisted in developing guest feedback programs for service improvement.
  • Trained new staff on hospitality standards and customer service practices.
  • Maintained accurate records of guest interactions and preferences.
  • Organized special events and activities to promote guest engagement.
  • Supported VIP guests and kept center staff apprised of specific requests.
  • Ensured that front desk operations ran smoothly and efficiently on a daily basis.
  • Managed reservations for large groups or extended stays as needed.
  • Monitored inventory levels of supplies used by the front desk staff such as gaming cards and stationary items.

Guest Service Officer

Hyatt Regency Hotel Andheri
Mumbai
07.2017 - 12.2017
  • Greeted guests warmly and ensured smooth check-in and check-out processes.
  • Assisted guests with inquiries, providing accurate information about hotel services.
  • Collaborated with housekeeping to maintain high standards of room cleanliness.
  • Managed reservations using hotel management software effectively and efficiently.
  • Handled guest complaints professionally, ensuring resolution and satisfaction.
  • Monitored guest satisfaction levels by responding to inquiries, resolving complaints, and addressing concerns in a timely manner.
  • Assisted with banquet set-up and break down when needed.

Sales Cum Office Assistant

Bhoomi Realtors Pvt Ltd
Mumbai
11.2014 - 06.2017
  • Assisted customers in product selection and provided detailed product information.
  • Managed inventory levels and organized stock for optimal display.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.

Education

Commerce

K.E.S Pupils College
Khar Mumbai
02-2013

SSC

Duruelo Convent High School
Bandra West
02-2013

Skills

  • Calendar management
  • Travel coordination
  • Confidentiality management
  • Customer relationship management
  • Relationship building
  • Mail handling
  • Schedule management
  • Administrative support

Certification

  • Hospitality and Customer Service Diploma from Frankfinn Institute

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Executive Assistant to the Director

Wescon Housing Pvt Ltd
12.2023 - Current

Executive Assistant to the Managing Director

Columbia Petrochem Pvt Ltd
07.2021 - 04.2023

Academic Counselor

Whitehatjr
10.2020 - 05.2021

Supervisor Cum Executive Assistant

Chiliad Procons Pvt Ltd
09.2018 - 10.2020

Guest Service Officer

Hyatt Regency Hotel Andheri
07.2017 - 12.2017

Sales Cum Office Assistant

Bhoomi Realtors Pvt Ltd
11.2014 - 06.2017

Commerce

K.E.S Pupils College

SSC

Duruelo Convent High School

Similar Profiles

CREATE PROFILE
Varsha Waghela