Summary
Overview
Work History
Education
Skills
Accomplishments
Research Experience as an Intern
Timeline
AssistantManager
VARSHA CHAUHAN

VARSHA CHAUHAN

Summary

Results-driven Branding and Communications Specialist with over 6 years of experience across InsurTech, EdTech, and SaaS sectors. Currently heading the branding function at Zoom Insurance Brokers, driving end-to-end brand positioning, stakeholder engagement, and campaign execution across platforms. Skilled in managing multi-channel communication strategies, content development, UI/UX coordination, and social media growth. Strong interpersonal and team leadership capabilities, with a deep passion for innovation, creativity, and high-impact storytelling. Actively upskilling in AI tools for marketing optimization and automation.

Overview

8
8
years of professional experience

Work History

Branding & Communication Strategist

Zoom Insurance Brokers Pvt. Ltd.
Gurugram
02.2021 - Current

Currently leading the Branding & Communications department, responsible for managing the overall brand positioning of Zoom Insurance Brokers.

  • Launched and managed BimaBuy, a retail initiative, with end-to-end campaign strategy and execution to drive lead generation.
  • Managing ZoomConnect (App & Web Portal) with a focus on stakeholder management, UI/UX improvement, and user communication to enhance downloads and engagement.
  • Developed and executed targeted SMS and email campaigns, improving platform adoption.
  • Directed content creation across social media, sales enablement material, and client communications.
  • Collaborated with design, tech, and product teams to ensure consistent brand messaging and user experience.

Digital Marketing Manager

Educore Systems
Noida
08.2020 - 10.2020
  • Developed digital marketing strategies targeting key school decision-makers for ERP solutions.
  • Executed SEO and performance campaigns, tracked ROI and KPIs, and refined targeting using CRM data.
  • Launched and optimized email campaigns via Zoho; applied A/B testing to improve open and click-through rates.
  • Increased social presence through LinkedIn automation and curated content calendars.

Head Sales & Marketing

Eduexcellence Educational Society
09.2017 - 08.2020
  • Led a 6-member marketing team, overseeing lead generation, sales funnel optimization, and brand outreach.
  • Orchestrated and promoted large-scale educational events, including international conferences at IIT Delhi and conclaves in Goa and Odisha.
  • Managed digital marketing strategy, from content development to campaign execution and performance tracking.
  • Built and executed Zoho-powered email campaigns and social content pipelines; generated 30–40% higher lead conversions.

Education

MBA -

Himalayan Garhwal University
12.2021

B-Tech - CS

SPM College
12.2017

Standard XII -

Vidya Bharati School
12.2012

Standard X -

Vidya Bharati School
12.2010

Skills

  • Brand Strategy & Positioning
  • Multi-Channel Campaigns (Email, Social, SMS, Web)
  • Team Leadership & Stakeholder Management
  • UI/UX Collaboration
  • WhatsApp Automation, Meta Ads, Google Ads, Google Analytics, SEMRush
  • AI Tools in Marketing (ChatGPT, Copyai, Blackboxai, Canva AI, Gemini )
  • Social Media Management & Content Strategy
  • SEO/SEM & Web Analytics
  • CRM: Zoho Campaigns, Zoho CRM

Accomplishments

  • Led two international education conferences at IIT Delhi in 2018 and 2019 with over 1,000 participants
  • Earned 4 interim appraisals and ₹50,000+ in event success incentives.
  • Spearheaded brand repositioning and digital campaigns that contributed to 45% growth in inbound leads.

Research Experience as an Intern

  • 4 months internship of Website Training Testing and Maintenance (College website) offered by Shyama Prasad Mukherji College.
  • 4 months internship as a Support Engineer intern offered by Robotics and Artificial Intelligence Foundation (RAIF), Chennai, & organized a Robot Premier League in the college campus.
  • 4 months internship in an E-Commerce website “Healthklock.com” as an intern responsible for maintaining the admin panel, uploading products and content writing.
  • Worked as a website development trainee in an NGO named AAGAZ.
  • Completed 6 weeks Industrial training with ITTM, a unit of MTNL.

Timeline

Branding & Communication Strategist

Zoom Insurance Brokers Pvt. Ltd.
02.2021 - Current

Digital Marketing Manager

Educore Systems
08.2020 - 10.2020

Head Sales & Marketing

Eduexcellence Educational Society
09.2017 - 08.2020

MBA -

Himalayan Garhwal University

B-Tech - CS

SPM College

Standard XII -

Vidya Bharati School

Standard X -

Vidya Bharati School
VARSHA CHAUHAN