Varsha P

1. Greeting Guests: Greeting guests and ensuring they feel comfortable and are promptly seated.

2. Guest experience: Monitoring the dining experience to ensure guests are enjoying their meal and service, addressing any concerns or complaints.

3. Menu Information: Providing information about menu items, including specials, and providing recommendations based on customer preferences.

4. Service: Guiding the servers, ensuring they provide excellent service and remain efficient during peak hours.

5. Order Handling: Ensuring smooth communication between kitchen and front-of-house staff for timely food delivery and handling of orders.

6. Cleanliness: Ensuring the restaurant is clean and well-maintained, including tables, chairs, restrooms, and common areas.

7. Reservation: Handling reservations and assisting with seating arrangements.

1. Coffee Preparation: Executed various coffee brewing techniques including espresso-based beverages such as lattes, cappuccinos, and macchiatos according to Cafe Coffee Day standards.

2. Presentation: Frothed milk to perfection for use in specialty drinks. Adhered to Cafe Coffee Day's presentation standards, garnishing beverages with latte art and decorative touches to enhance visual appeal.

3. Food Preparation: Prepared sandwiches, pastries, and light snacks and desserts.

4. Upselling and Promoting Special Offers: Suggested new items, seasonal drinks, and special promotions to customers.

5. Cleanliness: Maintained cleanliness and organization of the coffee station, ensuring all equipment and utensils were sanitized and properly stored.

6. Billing: Processed customer transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and mobile payments.