Summary
Overview
Work History
Education
Skills
Software
Timeline
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Varshika Prashanth

Quality Assurance & Automation Engineer| Technical Support & Customer Enablement
Bengaluru

Summary

Results-driven Quality Assurance and Automation Engineer at Source Engineering Services, skilled in automated testing and problem resolution. Enhanced software release efficiency through robust automation scripts and data-driven process improvements. Proven ability to collaborate effectively and deliver accurate data analysis, ensuring high-quality outcomes and customer satisfaction.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Quality Assurance and Automation Engineer

Source Engineering Services
Bengaluru
09.2024 - Current
  • Led documentation efforts for the design, installation, and operation of automated systems to ensure consistent reference and compliance standards.
  • Developed and executed automated functional and regression tests , contributing to a more efficient and reliable software release process.
  • Maintained, debugged, and optimized automation scripts to improve system performance and reduce failure rates.
  • Acted as the primary point of contact for troubleshooting and performance issues related to automation systems, implementing corrective actions as needed.
  • Collaborated on root cause analysis for complex technical problems, driving long-term resolutions and system enhancements.
  • Supported continuous improvement initiatives by using data-driven analysis to recommend and implement process enhancements for existing automated workflows.
  • Conducted manual testing , including writing test cases and generating detailed test reports for ongoing projects.
  • Performed API testing using Postman to validate application integrations and functionality.
  • Responded to, and resolved customer tickets , addressing bugs and functionality issues in live environments.
  • Created and maintained knowledge base articles and demo videos to assist users and improve onboarding and support efficiency.

Data Analyst Intern

Navodita Infotech
Pune
03.2024 - 04.2024
  • Converted raw datasets into meaningful formats by performing extensive pre-processing activities such as normalization and transformation using tableau.
  • Optimized SQL queries for faster processing times, increasing overall productivity within the team.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.
  • Enhanced data accuracy by meticulously cleaning and validating large datasets.
  • Enhanced data visualization capabilities for better decision-making with the use of advanced BI tools.

Education

Bachelors of Technology (BTech) - Computer Science

CMR Institute of Technology
Bengaluru, India
12.2020 - 05.2024

Physics, Chemistry, Math & Computer Science (PCMC) - Computer Science

Krupanidhi Residential PU College
Bengaluru, India
06.2018 - 06.2020

Skills

Automated testing

API testing

Data analysis

SQL optimization

Technical documentation

Collaboration skills

Analytical thinking

Attention to detail

Data visualization

Problem resolution

Process improvement

Customer support

Software

Robot Framework

MySQL

Java

JavaScript

Python

C

Timeline

Quality Assurance and Automation Engineer

Source Engineering Services
09.2024 - Current

Data Analyst Intern

Navodita Infotech
03.2024 - 04.2024

Bachelors of Technology (BTech) - Computer Science

CMR Institute of Technology
12.2020 - 05.2024

Physics, Chemistry, Math & Computer Science (PCMC) - Computer Science

Krupanidhi Residential PU College
06.2018 - 06.2020

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Varshika PrashanthQuality Assurance & Automation Engineer| Technical Support & Customer Enablement