Varthika Surthy

• Led QA sprint-level delivery for insurance applications, ensuring quality execution for regulatory and business-critical releases.
• Managed QA planning and execution across multiple releases, ensuring 100% adherence to sprint commitments and timely delivery.
• Designed and implemented a Hybrid Automation Framework using Selenium WebDriver, Java, POM, and TestNG, reducing regression execution effort by 25%.
• Delivered compliance initiatives including PCI Tokenization, Data Center Migration, and Data Retention, achieving zero critical production defects.
• Created QA dashboards, metrics, and status reports to enhance visibility, boosting stakeholder confidence and improving release predictability.
• Validated product definitions, business rules, rating logic, and workflow configurations to ensure correct system behavior.
• Built visibility through QA dashboards, metrics, and status reporting, improving stakeholder confidence and release predictability.
• Environment: Java, Selenium WebDriver, TestNG, Maven, GitHub, Jenkins, JIRA, SQL, IntelliJ, Windows, Edge

Key Projects:

• Data Center Migration - Policy Administration Systems
• PCI Tokenization - Credit Card Data Compliance
• Passport Data Retention - Enterprise Compliance Initiative
• ETT Release - Exempt Tax Test

• Led end-to-end QA delivery for banking and insurance applications across multiple releases and transformation initiatives.
• Managed 10-member onshore/offshore QA team, enhancing delivery coordination and planning to meet execution timelines.
• Reduced UAT defect leakage by 20% through improved defect triage, RCA, and test coverage alignment.
• Performed API testing using Postman to identify integration defects early in the lifecycle.
• Standardized test documentation, estimation models, RTM templates, and QA processes, improving consistency across programs.
• Collaborated with business, development, and release stakeholders to facilitate smooth UAT and ensure production readiness.
• Received Star of the Month recognition twice for delivery excellence.
• Environment: Postman, Windows, Chrome, Edge, Data Migration, Replatform Testing
• Key Projects:
• Cash Platform Replacement (RBC)
• CAPSIL Re-Platform
• CCT EBS Data Retention

• Owned QA delivery for enterprise forex and insurance systems, ensuring complete test coverage and requirements traceability.
• Reduced overall test cycle time by 25% while maintaining strong release quality.
• Implemented QA best practices that streamlined onboarding, enhanced test effectiveness, and increased team productivity.
• Coordinated functional, regression, integration, and end-to-end validation for complex business workflows, ensuring thorough coverage and compliance with requirements.
• Received Client Arbie Award and Pat on the Back Award for exceptional quality delivery and ownership in QA initiatives.
• Key Projects:
• FXI D3 - Forex Trading
• Creditor Operations System - Insurance Policy and Claims
• IntelliTracs - Online Banking Transaction Investigation

• Executed functional, regression, and integration testing for Finacle Mutual Funds and Insurance modules, ensuring quality and reliability of software deliverables.
• Supported automated regression execution using Rational Functional Tester, reducing test cycle effort by 20%.
• Coordinated test execution and mentored junior team members as Module Lead, fostering a collaborative team environment.
• Received Gem Awards and Monthly On-the-Spot Award for strong performance.