Varun Chandran
Trivandram, Kerala
Summary
Gifted professional with a passion for delivering exceptional service. A skilled individual in problem-solving and recognizing the significance of corporate branding. With over 18 years of experience driving growth and enhancing brand visibility for leading hotel chains. Proficient in computer usage and familiar with hotel property management systems. Demonstrates high levels of responsibility and reliability. Possesses excellent communication skills and maintains a professional demeanor. Proactive, highly driven, and excels in interpersonal communication. Well-versed in Health and Safety protocols and security procedures.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Villa Manager
Dr. Agarwal Health Care Group
Chennai
05.2024 - 02.2025
- Streamlined operational efficiency by developing and implementing effective management systems and procedures.
- Managed financial aspects, such as budgeting and accurately forecasting expenses, to maintain fiscal stability.
- Improved staff productivity with comprehensive training programs and regular performance evaluations.
- Collaborated with housekeeping staff to maintain a clean, welcoming environment that consistently met cleanliness standards.
- Monitored inventory levels to ensure adequate stock of essential items, while minimizing waste and overstocking issues.
- Managed daily villa operations for optimal performance, ensuring smooth functioning of all departments.
- Developed strong relationships with vendors for seamless coordination of supplies and services at competitive prices.
- Organized special events, catering to guest preferences while maintaining high standards of service quality.
- Maintained exceptional property conditions through regular inspections, timely maintenance, and effective communication with contractors.
- Hired and trained new employees, demonstrating the best methods for serving clients and guests.
Villa Manager
Tulah Wellness Resort
Calicut
10.2023 - 03.2024
VILLA MANAGER
UHNWI (Reliance Industries)
Jamnagar
07.2021 - 09.2023
SENIOR FRONT OFFICE SUPERVISOR
Palazzo Versace
Dubai
02.2019 - 10.2020
- Prepare daily feedback reports and make sure to take necessary action if required
- To ensure that the Credit Limit report is done and completed by the end of the early shift on daily basis and sent to account department
- Assist the DM on duty and take in charge during their absence
- Handling group arrivals and departures on day-to-day basis
- Prepare individual development plan for our FO Colleagues and train them accordingly
- To ensure that departmental stationery supplies are maintained at the required stock level at all times and re-ordered as necessary
- To ensure that filing is done and that the back office area is tidy and clean at all times
- Verify the FO colleagues shift close reports and to make sure colleagues shift closures are accurate
- Prepare to collect the 'due backs' from the Ensure adequate supplies of cash and change in the Front Desk floats at all time
- Prepare new colleagues induction plan and make sure colleagues are trained
- To ensure that all reception staff are well aware and trained about their Manual and procedures
- Supervise the cross training of staff from other departments
- Conduct Performance appraisals and reviews with Front Office GSE
- Processing night audit and make sure no discrepancy at the end of the day.
FRONT OFFICE & BUTLER SUPERVISOR
Burj Al Arab Hotel
Dubai
12.2011 - 01.2019
GUEST SERVICE EXECUTIVE
Crowne Plaza Hotel
Abu Dhabi
12.2009 - 12.2011
FOOD & BEVERAGE SUPERVISOR
Taj Plaza Hotel
Manama
03.2009 - 12.2009
F/B SERVICE SENIOR STEWARD
The Leela Kempinski Hotel
Trivandrum
02.2007 - 03.2009
F/B SERVICE STEWARD
The Muthoot Plaza Hotel
Trivandrum
09.2005 - 02.2007
F/B SERVICE INDUSTRIAL TRAINEE STEWARD
The Muthoot Plaza Hotel
Trivandrum
03.2005 - 09.2005
Education
Diploma of Higher Education: Hotel Management -
Indian Institute of Hotel Management Studies
01.2005
Skills
- Opera Version 504
- Micros
- MS Office
- IDS
- Food and Beverage Management System
- Property Management System
Certification
- Business Communication from Afras Academy from Business Communication, Trivandrum, Kerala, India (2008 – 2009)
- Sommelier Level 02 from Emirates Academy, Dubai, (Affiliated by Wine and Spirit Education Trust U K)
- Sommelier Advance from Emirates Academy, Dubai, (Affiliated by Wine and Spirit Education Trust U K)
Accomplishments
- Lobster Ink World Wide Champion for the month of February 2015 in Burj Al Arab
- Front of the house team leader award nominee for the year 2015 in Burj Al Arab
- Supervising Food Safety Level 3 CertificHighfieldm Highfield UK limited and government of Dubai municipality
Languages Known
English, Hindi, Malayalam and Tamil
Marital Status
Married
Personal Information
Date of Birth: 05/31/1987
Disclaimer
I hereby, declare that all the particulars furnished above are true to the best of my knowledge and I assure you that if given an opportunity, would fulfill all the responsibilities entrusted to me from time to time giving you complete satisfaction.
Timeline
Villa Manager
Dr. Agarwal Health Care Group
05.2024 - 02.2025
Villa Manager
Tulah Wellness Resort
10.2023 - 03.2024
VILLA MANAGER
UHNWI (Reliance Industries)
07.2021 - 09.2023
SENIOR FRONT OFFICE SUPERVISOR
Palazzo Versace
02.2019 - 10.2020
FRONT OFFICE & BUTLER SUPERVISOR
Burj Al Arab Hotel
12.2011 - 01.2019
GUEST SERVICE EXECUTIVE
Crowne Plaza Hotel
12.2009 - 12.2011
FOOD & BEVERAGE SUPERVISOR
Taj Plaza Hotel
03.2009 - 12.2009
F/B SERVICE SENIOR STEWARD
The Leela Kempinski Hotel
02.2007 - 03.2009
F/B SERVICE STEWARD
The Muthoot Plaza Hotel
09.2005 - 02.2007
F/B SERVICE INDUSTRIAL TRAINEE STEWARD
The Muthoot Plaza Hotel
03.2005 - 09.2005
Diploma of Higher Education: Hotel Management -
Indian Institute of Hotel Management Studies
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