Varun Haldipur
Summary
- Driven professional with a track record of enhancing customer satisfaction at Firstsource Solution Ltd through expert customer support and team collaboration.
- Skilled in regulatory compliance and clerical support, demonstrating discretion and a proactive approach in handling confidential information. Achieved significant improvements in client service delivery, focusing on results beyond daily tasks.
- Experienced Customer service with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices.
- Highly organized, reliable and attentive to customer needs.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Firstsource Solution Ltd
06.2022 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
Personal Assistant
Global Mind Zone
12.2019 - 05.2022
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Used discretion when handling confidential information.
- Coordinated appointments with medical professionals.
- Helped clients to maintain independence and quality of life.
Education
Bachelor of Management Studies - Marketing
Reena Mehta College
Bhayandar,Mahrarashtra India06.2015
Skills
- Regulatory Compliance
- Customer Support
- Clerical Support
- Team Collaboration
- Safety Regulations
- Customer Service
- CRM Software
Languages
English
Intermediate (B1)
Hindi
Elementary (A2)
Konkani
Bilingual or Proficient (C2)
Interests
Gaming, Carom, Table tennis, Cricket
Timeline
Customer Service Associate
Firstsource Solution Ltd
06.2022 - 07.2024
Personal Assistant
Global Mind Zone
12.2019 - 05.2022
Bachelor of Management Studies - Marketing
Reena Mehta College
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